AI/ML Development Services

Drive your business with AI/ML development expertise. Automate routine tasks, streamline complex operations, and improve decision-making using artificial intelligence and machine learning.

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Looking to Enhance Your Business through AI/ML Development?

SPD Technology is an AI/ML development company specializing in custom machine learning models, generative AI applications, computer vision systems, and intelligent automation for enterprise and high-growth technology companies across fintech, eCommerce, healthcare, and manufacturing. With dozens of successfully completed projects, we gained versatile expertise in rapidly evolving AI subfields. 

Across recent projects, that expertise translated into tracked results: 

  • 3x faster document processing and 5x cost reduction delivered for a B2B intelligence company through NLP and ML automation.
  • 1 million+ products categorised with ChatGPT API and image recognition for an eCommerce platform serving 37,000 users.
  • 99% of customer queries processed under 10 seconds via a LangChain + LLM chatbot deployed on autoscaling infrastructure for a fashion retailer.
  • +12.5% increase in search-to-purchase conversions for gift card platform via an AWS Bedrock-powered AI search assistant with semantic search and intent-driven recommendations.

Our AI/ML expertise spans startups and enterprises alike, whatever your industry, scale, or technical starting point, we have the depth to deliver.

Our AI and ML Development Services

From production-grade ML models and RAG-based generative AI to computer vision systems and intelligent automation pipelines, our AI/ML development services are scoped around your business problem, not around our default technology stack.

  1. AI Consulting Services

    We help companies embrace digital transformation with tailored AI app development services every step of the way. Our AI/ML experts can develop a solid strategy to build a new AI-based system or navigate all the complexities of transition from old systems to AI-powered ones. This includes AI readiness assessments, build vs. integrate decision frameworks, and compliance scoping for regulated industries — the same approach we used when developing AI strategies for clients across fintech, manufacturing, retail, and other industries.

  2. Computer Vision Software Development

    We create computer vision solutions that enable image and video analysis, object detection, object recognition, and task automation. Our team knows how to enhance quality control in manufacturing, enable facial recognition in security systems, and improve customer experience across the industries. With the latter goal in mind, we created instance segmentation and deep imbalance regression models for CV-enabled API, promoting automation and introducing paid features in a veterinary care app for boosted revenues.

  3. Generative AI Solutions Development

    We employ generative AI for automated product descriptions, categorization, personalized marketing messages, and accelerated content production. Our team has delivered ChatGPT functionality into an eCommerce project to categorize over a million items, and create marketing descriptions, allowing the store to deal with increasing product range and customer base. Beyond content generation, we build RAG-based enterprise assistants that answer questions from proprietary knowledge bases, and fine-tune foundation models on domain-specific data for classification, extraction, and summarisation.

  4. AI-Powered Automation Services

    Blending machine learning expertise and intelligent automation technologies, we empower organizations to streamline processes and enhance business efficiency. From process discovery and analysis to AI-driven cognitive automation, we develop AI models to optimize workflows and improve decision-making. One such task was executed for our client within B2B intelligence services. We provided automated data collection and processing for their system using NLP and ML models, resulting in a 3x increase in document processing speed and a fivefold reduction in operational costs.

  5. AI Integration Services and MLOps

    Through MLOps and model lifecycle management and AI integrations, our professionals can optimize ML solutions and guarantee effective model deployment and management. Our expertise is backed by integrating NLP and the YOLO model and implementing Camelot and AWS Textract. This way, our AI development services helped to extract tabular data from PDFs and ensured 5x cost reduction through increased operational speed. And with the help of MLOps, we automate and streamline ML development and take care of ML model lifecycle management.

  6. RPA Development

    We build RPA solutions that automate rule-based business processes such as document processing, data validation, system integrations, and compliance workflows. Using UiPath, Automation Anywhere, and custom Python-based automation pipelines, we develop RPA components that seamlessly integrate with existing systems, enabling smooth data exchange and workflow orchestration. Our automation work has delivered 100% automation of back-office phone calls for one client, the same approach we apply across manufacturing, fintech, and logistics.

  7. Chatbots Development

    We are experts in utilizing Dialogflow, Microsoft Bot Framework, IBM Watson Assistant, and Rasa for delivering AI chatbots. Employing our experience, developed an AI-powered chatbot for HaulHub that selects data from the database and engages clients in conversation, now being extended with RAG for deeper contextual accuracy. In a separate engagement, we deployed a high-load LangChain + LLM chatbot for a fashion retailer, processing 99% of queries under 10 seconds on autoscaling infrastructure.

  8. Natural Language Processing Models Development

    With AI and ML, we transform unstructured data into valuable insights and create solutions for sentiment analysis, entity extraction, text classification, named entity recognition, text summarization, and language translation. Integrating enterprise NLP and language model applications with custom AI solutions enables us to understand text meaning and context, as we showed in our project for a manufacturer. Thanks to automating paperwork and invoice processing with NLP, we created a 99.9% automated invoice processing solution.

  9. Agentic AI Development

    We build single-agent systems with tool use (web search, code execution, database queries), multi-agent orchestration that automates complex tasks across enterprise workflows, and implement ReAct and Plan-and-Execute patterns with guardrail systems for production safety. Our frameworks include LangChain Agents, AutoGen, and CrewAI, selected based on workflow complexity and integration requirements. Our AI development for HaulHub combines a multi-model architecture (OpenAI, AWS Bedrock) with an agentic chatbot that selects data, generates reports, and manages workflows across the platform.

  10. Anomaly Detection & Fraud Prevention Systems

    Utilizing AI and ML for detection algorithms and fraud prevention systems, we protect organizations dealing with sensitive data from threats. Our competence is supported by the implementation of an automated fraud prevention functionality for Blackhawk Network, a financial technology company. This custom AI solution automates the registration flow with OFAC and EIN/SSN verification for drastic time and cost savings for new business onboarding. 

See how your AI system scores across architecture, security, and performance.

John Gabbert:Founder and CEO, PitchBook Data

John Gabbert

Founder and CEO, PitchBook Data

Customers are king at PitchBook and SPD Technology shares in this mission. For the last 13 years, SPD Technology has helped us scale product development and continuously deliver the product functionality our clients need to make smarter decisions.

Value-Based Outcomes We Delivered for Our Global Clients

We delivered projects across fintech, eCommerce, healthcare, and construction, each with a specific problem, a defined approach, and a result we can put a number on.

  1. 70%

    AI incident resolution rate achieved through an agentic system that detects, analyses, and delivers a pull request-ready fix in under 30 minutes

  2. +12.5%

    search-to-purchase conversion increase achieved through an AWS Bedrock-powered AI search assistant with semantic search and intent-driven gift recommendations

  3. 5x

    cost reduction through AI-automated data collection and processing

  4. 1M+

    products added through ChatGPT-powered categorization and AI scraping of 300,000 items in 3 hours

  5. 3B LLM

    built for children’s education — lightweight, self-hostable, and deployable via AWS Bedrock at a fraction of the cost of general-purpose models

  6. 50%

    reduction in manual data processing workload for a global investment data analysis platform through AI-powered automation

Our Clients are Happy

To share their experiences

:Co-Founder & CEO, Mogami App

Alex Samano

Co-Founder & CEO, Mogami App

SPD Technology has done a great job of maintaining the lifeblood of their codes. They’re transparent with pricing models and deliver within budget. Their dedicated teams act as an extension of the partner’s company. Responsibility and a commitment long-term partnership are two hallmarks of their work.

:Chief Product Officer, PitchBook

Fabrice Forget

Chief Product Officer, PitchBook

We feel very lucky to have found SPD Technology as our partner. Over the last 10 years, they have totally surpassed our expectations, and day after day we have received incredible value from the team. Here is the secret sauce, just put together your best ideas in your requirements and there is nothing they can’t do!

:Founder and CEO, PitchBook Data

John Gabbert

Founder and CEO, PitchBook Data

Customers are king at PitchBook and SPD Technology shares in this mission. For the last 13 years, SPD Technology has helped us scale product development and continuously deliver the product functionality our clients need to make smarter decisions.

:Senior Engineering Manager eCommerce Solutions Company

Prasad Sridhar

Senior Engineering Manager eCommerce Solutions Company

SPD Technology’s work has been praised by the client for their consistency and high quality. Their communicative, responsive, and flexible project management ensures a positive collaboration. Ultimately, their professionalism and forward-thinking are impressive.

:Head of Technology, Morningstar, Inc

Shariq Ahmad

Head of Technology, Morningstar, Inc

All of their developers and technology staff are highly talented and very professional. Working with SPD felt like we were working with an internal team. They are always accessible any time of the day and very flexible in providing support to our users who are globally distributed.

:Founder CEO, Home Hub

Steve Carner

Founder CEO, Home Hub

The team at SPD Technology exceeds expectations. Their professional communication style makes them stand out, They’re a skilled group of detailed-oriented workers. Customers can expect a team that provides helpful suggestions to better their clients.

Solve your industry’s specific problem with the AI/ML company backed by production-grade results.

Next-Generation AI/ML Development Expertise

Our AI/ML engineering covers every layer of delivery: data pipeline design, model training, MLOps infrastructure, explainable AI frameworks, and HIPAA/GDPR-compliant production deployment.

  1. Data Management Proficiency

    Our team ensures seamless data management by using services like AWS S3 for data storage and AWS Glue for ETL processes. We handle large data sets and improve data processing efficiency by fivefold, as we did for one of our customers in the B2B intelligence services niche.

  2. Algorithmic Expertise

    We design state-of-the-art ML models tailored to specific requirements of complex AI solutions. Our team utilizes advanced algorithms and techniques from libraries like TensorFlow or Hugging Face to solve nuanced tasks such as image captioning and text cleanup. 

  3. Interpretability and Transparency

    Leveraging LIME for explainable AI and IBM’s AI Fairness 360 for bias detection, our AI development services prioritize transparency and fairness in our models. Our team ensures insights into model decisions for you to harness AI capabilities.

  4. Ethical Frameworks and Fairness

    Our expertise in FairML and IBM Watson’s AI OpenScale help us maintain ethical standards and fairness in ML solutions. We’ve delivered dozens of projects for fintech, banking, healthcare, and legaltech, where we prioritized the responsible usage of AI technologies.

  5. Scalability and Performance Optimization

    Our AI development company delivers highly scalable eCommerce platforms that handle web scraping thousands of products at a high speed. We also design robust architectures with AWS Sagemaker for scalable model deployment and AWS Lambda for serverless computing. 

  6. Security and Privacy Protocols

    Our AI development services guarantee responsible CV and AI deployment in healthcare and financial apps, ensuring compliance with HIPAA, OFAC, and GDPR. Plus, we use AWS Key Management Service and AWS SageMaker for data encryption and secure model deployment.

  7. Seamless Deployment Strategies

    Our AI developers manage the deployment process with our competence in TensorFlow, Amazon SageMaker, Google AI Platform and Azure Machine Learning. During the deployment process, we prioritize AI model scalability, latency and seamless integration into existing workflows.  

  8. Human-AI Interaction Design

    By prioritizing user experience and accessibility, our AI development services enhance user engagement and acceptance of AI applications. We create immersive human-AI interactions with the help of Hugging Face’s Transformers for NLP interfaces and AWS Transcribe for voice recognition systems.

Industry-Centric AI/ML Development Solutions

Our AI and machine learning development services incorporate specific domain knowledge, drawing on our extensive experience in projects for diverse industries.

  1. Fintech

    We help fintech companies establish secure and highly efficient systems for payment processing and facilitation. We worked for over a decade with fintech companies, helping them grow from a startup to an industry leader. As demonstrated in our work for Blackhawk Network, where we automated registration flow with OFAC and EIN/SSN verification, delivering drastic time and cost savings for new business onboarding. Our machine learning development for fintech covers AI-powered fraud detection and AML systems, personalized recommendation-based financial solutions, and predictive analytics platforms.

  2. Manufacturing

    Through predictive maintenance algorithms, our AI/ML development services help manufacturing companies identify potential equipment failures before they occur. We also automate invoice processing, as delivered for a liquid packaging manufacturer where our ML solution sorted data across more than 30 classes, significantly reducing manual work and establishing a fully automated document processing pipeline.

  3. eCommerce

    Our AI software development drives growth and customer engagement for eCommerce businesses by deploying scalable and high-performance systems. For instance, we leveraged ChatGPT API and image recognition for categorizing products, refining data, and boosting search capabilities and delivered a modern web application with automated report generation and commission calculation for 37,000 users. Accommodating the diverse needs of online retailers, we enable them to achieve over 50% traffic increases, 3x performance boosts, and scalable infrastructures.

  4. Construction

    With experience in ML services for the construction sector, we improve project planning, risk management, and safety compliance. This is done with multiple AI models, including OpenAI ChatGPT, AWS Bedrock Claude, Titan, and Jurassic. Delivering this expertise for HaulHub, we enabled image processing, data classification, and chatbots integration. Our efforts resulted in improved report generation, enabled traffic analysis, and facilitated conversations between clients and the data layer.

  5. Healthcare

    Our healthcare software and AI development aims to enhance patient care, optimize clinical workflows, and improve healthcare outcomes. We delivered a HIPAA-adjacent computer vision iOS app achieving 95%+ AI/ML model accuracy and 90% accuracy in detecting facial imperfections built on a custom medically-expert-labeled dataset developed in collaboration with a specialist physician. Ethical considerations are taken into account across all projects, and we have extensive experience developing HIPAA-compliant software.

  6. Retail

    Our AI/ML development company for retail companies gained excellence in improving customer engagement, setting up personalized marketing campaigns, forecasting customer demand, and expanding product range. Accommodating the diverse needs of online retailers, we enable them to achieve over 50% traffic increases, 3x performance boosts, and scalable infrastructures, as a result of one of our AI/ML retail development projects.

  7. Legal

    Our AI/ML development services support legal teams and legaltech platforms with document intelligence, scheduling automation, and compliance-aware workflows, where our team prioritizes auditability and explainability. In practice, we delivered a legal scheduling platform that automated email generation, document drafting, and court availability parsing, reducing scheduling time from 35 minutes to under 1 minute with no human intervention.

  8. Logistics

    Our ML solutions development for logistics and supply chain introduces AI-powered route optimization, demand patterns predictions, and inventory level optimization. For that, we use ML techniques, including demand forecasting models and AI analytics. Our HaulHub SupplierCI system manages and analyzes over 70 million records for construction supply chain analytics, delivering significant infrastructure cost savings. With our AI models, HaulHub obtained a powerful business intelligence app with visual data analytics tools.

Trusted Globally by Innovation-Driving Companies 

From Fintech industry stalwarts to industry-leading eCommerce providers, we ensure the comprehensive alignment between emerging technologies and established business processes. 

  1. An American financial services firm that provides investment research and investment management services
  2. Financial data and software company with offices in London, New York, San Francisco, and Seattle.
  3. All-in-one omni commerce payment solution with contactless, fast, secure, and safe payment processing
  4. One of the most recognizable landmarks, a company that specializes in innovative travel and hospitality services
  5. SaaS XSPN – Next Generation Application & Cloud Security Posture Management
  6. A leading tech-enabled insurance company that provides workers’ comp coverage to small businesses
  7. A UK-based provider of online payment solutions to businesses of all sizes worldwide

Build production-ready AI/ML systems that automate complex workflows, surface actionable insights, and scale with your business.

Our AI/ML Development Process

Every AI project has a different definition of done. Our delivery process starts by establishing yours. Then builds toward it through five structured stages, with measurable checkpoints at each step.

  1. AI Readiness Assessment & Discovery

    Before recommending anything, we assess your data availability and quality, existing infrastructure, compliance requirements (GDPR, HIPAA, SOC 2), and a clear definition of the business problem. As a result, we get a written architecture recommendation with build vs. integrate decision rationale and a data readiness scorecard.

  2. AI Strategy & Architecture Design

    We design the full system before a single line of model code is written, including model architecture selection (classification, detection, generative, or agentic), data pipeline design, MLOps infrastructure plan, and compliance architecture. Success metrics and evaluation benchmarks are locked in at this stage.

  3. Model Development & Validation

    We build, train, and validate custom models against predefined benchmarks, applying fine-tuning, RLHF, or domain adaptation. Proof-of-concept and validation work also depends on data preparation, including structuring, cleaning, and validating data before training and testing. Evaluation is framework-specific: ROUGE and BERTScore for language tasks, mAP for detection, F1 and AUC-ROC for classification. Models are confirmed production-ready before integration begins.

  4. MLOps Integration & Production Deployment

    We establish CI/CD pipelines for ML, configure drift detection and performance monitoring dashboards, and set up human-in-the-loop reviews where required. Deployment targets, such as AWS SageMaker, Google AI Platform, or Azure ML, are selected based on your existing infrastructure. 

  5. Monitoring, Retraining & Continuous Improvement

    Production data shifts. Models that perform well at launch degrade without active management. We set retraining trigger thresholds from day one, monitor output quality continuously, and structure ongoing maintenance as a defined engagement. 

Our Approach to AI/ML Development

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    Clear Communication

    Time zones, cultural differences, language barriers – we know how to navigate all communication challenges for seamless collaboration. Drawing from experience with distributed teams and similar projects, we acquired skills for establishing mutual understanding.

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    IP Protection

    We clearly define ownership and rights in contracts for code and ideas in artificial intelligence projects. You can rely on us as we employ NDAs along with other legal measures to safeguard client intellectual property throughout the development process.

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    Project Management and Control

    Careful planning, clear deliverables, transparent communication, and regular reporting are the irreplaceable parts of our project management. Together we will establish convenient communication channels to ensure the project is on the right track.

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    Trustworthy Partner

    We are a reliable AI/ML development partner, providing clear contractual terms, exit strategies, and contingency plans. Our commitment to integrity fosters trust with clients, giving them confidence in our ability to deliver excellent development solutions while supporting long-term client success and handling challenges adeptly.

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    No Hidden Costs

    Through our close collaboration with you during project discovery, we will elaborate on an accurate estimate, specifying the resources needed. Based on the projected scope of work and risks, we ensure that you have a clear understanding of the cost structure on each of the project’s milestones. 

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    Vendor Reliability and Stability

    With 20 years of experience in the market and a convincing portfolio that includes partnerships with prominent clients, we have established ourselves as a solid vendor. Our track record of success reassures our clients of our ability to meet their business needs.

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    Skilled Talents

    We combine AI/ML expertise with industry knowledge and each client’s business context to deliver innovative products across different sectors. Plus, through rigorous recruitment and retention practices, we ensure our team members are highly qualified and committed to continuous expertise growth.

Engagement Models

Different projects need different structures for AI and machine learning services. Whether you need one specialist embedded in your team or a fully autonomous delivery unit, we scope the engagement to fit your project, not the other way around.

Staff Augmentation | Flexible Engagement Models for Different Engineering Needs
Team Extension (Staff Augmentation)

This model allows you to quickly enhance your in-house team for artificial intelligence services by adding one or more AI experts. It’s ideal for filling expertise gaps or scaling up your team temporarily. With team extension, you can seamlessly integrate additional talent into your existing workforce, facilitating smooth collaboration and efficient project execution.

About
SPD Technology

For nearly two decades, SPD Technology has been at the forefront of software development and innovation. As an experienced AI development company, we quickly embraced artificial intelligence and machine learning technologies to accelerate digital transformation, improve operational efficiency, facilitate data collection, enhance customer engagement, improve decision-making, help organizations scale AI initiatives, and more. Because our engineers and data scientists hold PhDs and possess deep expertise in AI/ML development, deep learning, natural language processing (NLP), and computer vision, we rapidly adopted the full potential of modern AI/ML technologies.

Our team has repeatedly demonstrated the ability to leverage AI to solve complex operational challenges and drive successful AI adoption across industries. We have delivered AI solutions ranging from fraud detection powered by advanced anomaly-detection models in fintech to AI-driven chatbots that enhance customer service through generative AI and NLP in retail. In healthcare and veterinary care, we applied image recognition and computer vision to improve diagnostic precision.

With extensive experience in AI consulting and hands-on AI development, our development company has completed dozens of successful projects, enabling clients to unlock value and achieve exceptional quality outcomes through AI-powered solutions.

Spd Technlogy offices map

Certified

By Independent Organizations

Adyen_certification

Helping global businesses implement Adyen payment solutions with secure architecture and optimized transaction flows.

Vector

Confirmed by Oracle certification, our company provides top-notch tech expertise in building and delivering cutting-edge database and cloud-based apps.

IIBA-1

IIBA Certification signifies our proficiency in business analysis, ensuring a deep understanding of client needs and industry requirements.rn

amazon

With AWS Certification, we guarantee top-tier cloud expertise, enabling us to architect robust, scalable, and secure solutions.

Project Management Institute

Trusting your project development to us, you can rely on our project management excellence, meticulous planning, and efficient resource utilization. rn

Group

Our Scrum Alliance Certification demonstrates our dedication to agile methodologies, fostering collaboration and iterative development.rn

Scrum

Backed by Scrum.org Certification, our development team leverages the best principles of Scrum to build superior and iterative software solutions.

Your data, your constraints, your industry — tell us what you’re working with.

FAQ

  • How can you tell that AI development is necessary for your business?

    Artificial intelligence and machine learning development services become essential when your business processes require measurable improvements, such as reduced costs, faster processing, or improved accuracy, and traditional tools can’t scale with growing data or complexity. At this stage, investing in AI adoption with custom AI development allows you to build tailored AI models and more complex AI solutions that align with your specific workflows and unlock new levels of automation.

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