Natural Language Processing Services

We deploy low-latency, high-throughput NLP models that unlock insights from your data, enabling scalable automation and peak operational performance as you grow.

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Does Your Business Miss What Natural Language Is Telling?

If you’re not using NLP, you might be facing familiar operational friction and strategic blind spots. See if any of these common challenges resonate with your business:

  • Repetitive tasks drain your team’s time and operational budget
  • Unstructured data hides critical customer and business insights
  • Manual workflows slow your ability to scale and stay competitive
  • Missed opportunities and errors cost revenue and damage trust

Potential Losses From Not Using NLP

Every day you ignore your unstructured data, these potential losses become more of a certainty.

  1. Lost Operational Efficiency

    Poor data quality, often a direct result of manual processing errors and the inability to handle unstructured data, costs organizations an average of $12.9 million per year.

  2. Missed Customer Insights

    NLP helps unlock hidden customer sentiments and trends in data, leading to significantly higher customer loyalty (9 times) and acquisition (23 times) for users of heavy customer analytics.

  3. Revenue Leakage

    On average, businesses lose 3% of their revenue due to poor customer experiences, a challenge our natural language processing service can easily handle.

  4. Compliance & Legal Risk

    Poor unstructured data management raises regulatory risk, as laws such as GDPR, HIPAA, and CCPA require identifying personal data across all data types, not just structured ones.

  5. Inaccurate Decision-Making

    The vast majority (80-90%) of new enterprise data is unstructured, but less than half of it is analyzed, resulting in incomplete knowledge and flawed strategies that waste resources.

  6. Lagging Behind Competitors

    To stay competitive, 8 in 10 surveyed companies have live NLP models, and many mix ML with symbolic rules (52% of those using NLP) or deep learning and graph-based systems (79%).

Solving Everyday Business Challenges with NLP Solutions

We build custom NLP applications that integrate directly into your workflows. Our tailored natural language processing services are designed to tackle your most pressing language-related challenges and unlock new operational efficiencies.

  1. Manual Document and Content Processing

    Our NLP developers create Intelligent Document Processing (IDP) solutions for automated data extraction, sentiment analysis, and classification from documents such as invoices, reports, and agreements. We use advanced OCR and custom models to precisely structure data for integration and eliminate manual tasks, reduce costs, and ensure accurate and timely data.

  2. Slowed Customer Support and Service

    Improve support with our NLP-driven chatbots and automated ticket routing systems. These systems understand customer intent and sentiment in real time to offer instant answers for common issues and intelligent escalation. We help reduce first-response times and automate tasks to lower operational costs and increase customer satisfaction.

  3. Unstructured Customer Feedback

    Transform raw text from reviews, surveys, and social media into insights using NLP pipelines. We deploy sentiment analysis and topic modeling to identify themes, measure customer satisfaction, and detect trends. Gain actionable customer insights at a scale that is impossible to achieve manually, enabling data-driven product enhancements and a stronger brand perception.

  4. Complex Multilingual Communication

    We engineer advanced machine translation and multilingual NLP systems designed to break down language barriers in your global operations. Unlike generic NLP-based tools, our models are fine-tuned on your domain-specific data to provide contextually and culturally accurate translations for support, marketing, and internal documents.

  5. Limited Content Personalization & Recommendation

    We build NLP-driven recommendation engines that provide personalized content and product suggestions in real time by semantically analyzing user content, behavioral data, and product metadata. Our NLP models understand the deep context, thus powering dynamic content discovery, suggestion engines, and a compelling personalized journey.

  6. Generic GenAI Tools

    Gain a competitive advantage with a trustworthy AI that is fine-tuned to your specific enterprise needs. We build custom genAI solutions that are securely grounded in your proprietary data and business context. We create systems that provide far more accurate and relevant outputs than generic tools by implementing advanced NLP frameworks like retrieval-augmented generation (RAG).

Value-Based Outcomes Delivered

  1. → 40%

    Increase in the Client’s Customer Base

  2. → 5x

    Cost Reduction

  3. → 450

    Vendors in Operation

  4. → 100%

    Uptime During Peak Hours of 30 Requests per Second

Steve Carner: Founder CEO, Home Hub

Steve Carner

Founder CEO, Home Hub

The team at SPD Technology exceeds expectations. Their professional communication style makes them stand out, They’re a skilled group of detailed-oriented workers. Customers can expect a team that provides helpful suggestions to better their clients.

Move beyond generic tools with an NLP solution designed for your unique data.

Natural Language Processing Service That Makes an Impact

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    Significant Time & Cost Savings in the Long Run

    By automating high-volume language tasks like document review and data entry, our NLP services & solutions help you reduce operational overhead and reallocate skilled talent to high-value workstreams.

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    Improved Decision-Making Through Language Insights

    Convert your unstructured text into actionable intelligence to reveal hidden patterns, market signals, and customer trends. Make truly data-driven strategic decisions with custom NLP development.

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    Stronger Regulatory Compliance & Risk Mitigation

    Mitigate regulatory risk by automatically identifying and classifying sensitive personal data in your documents to ensure adherence to GDPR and CCPA.

Success Stories
with Global Impact

SPD Technology designs and develops transformative software solutions that drive innovation, new revenue streams, and market leadership.

AI/ML Development for the Global Investment Data Analysis Platform 

  • briefcase Industry: Business Research & Data Analytics
  • globe-earth Country: the USA
  • users-group Team Size: 3
  • Ongoing Collaboration with the Top Global Provider of Financial Data: Previously, we have migrated the company’s platform to cloud, engineered a microservice architecture for it and developed a dedicated mobile app. 
  • Leveraging AI for Advanced Data Insights: introduced AI-powered features for growing markets spotting and market trends detection, leading to a significant improvement in company’s customers satisfaction. 
View Case Study

Developing a Custom LLM Model for Kids Education

  • briefcase Industry: Education
  • globe-earth Country: the USA
  • users-group Team Size: 1
  • Easy and Accessible Education Everywhere: Our versatile LLM model meets the mission of our client by providing smart and cost-effective educational services to the specific target audience, enhancing the functionality of the main product of the company.
  • Artificial Intelligence and Machine Learning Development Expertise at Scale: We leveraged our rich experience in building AI/ML products for business across entirely different verticals and delivered a highly efficient, lightweight LLM model trained to cater to a particular user group.

 

View Case Study

Developing a Modern ML Solution for a Packaging Manufacturer

  • briefcase Industry: Manufacturing
  • globe-earth Country: the USA
  • users-group Team Size: 2
  • Complete Automation of Invoice Processing: delivered an ML-powered tool through API that predicts the master service code of an item in an invoice by its textual description.
  • Additional Time Savings and Reduction of Human Error: automating invoice parsing reduces processing time and the number of errors compared to manual work, improving overall business efficiency and compliance with regulations.
View Case Study

AI Transforms PDF Data Extraction with 5x Cost Efficiency Boost 

  • briefcase Industry: Finance, Payments & Fintech
  • globe-earth Country: the USA
  • users-group Team Size: 3
  • 3x Faster Document Processing: Automating data collection and processing allowed the client’s staff to handle three times more documents within the original timeframe.
  • 5x Cost Reduction: Increased operational speed enabled the business to process more documents, resulting in improved efficiency with the same manpower.
View Case Study

Our Clients are Happy

To share their experiences

  1. :Co-Founder & CEO, Mogami App

    Alex Samano

    Co-Founder & CEO, Mogami App

    SPD Technology has done a great job of maintaining the lifeblood of their codes. They’re transparent with pricing models and deliver within budget. Their dedicated teams act as an extension of the partner’s company. Responsibility and a commitment long-term partnership are two hallmarks of their work.

  2. :Chief Product Officer, PitchBook

    Fabrice Forget

    Chief Product Officer, PitchBook

    We feel very lucky to have found SPD Technology as our partner. Over the last 10 years, they have totally surpassed our expectations, and day after day we have received incredible value from the team. Here is the secret sauce, just put together your best ideas in your requirements and there is nothing they can’t do!

  3. :Founder and CEO PitchBook Data

    John Gabbert

    Founder and CEO PitchBook Data

    Customers are king at PitchBook and SPD Technology shares in this mission. For the last 13 years, SPD Technology has helped us scale product development and continuously deliver the product functionality our clients need to make smarter decisions.

  4. :Senior Engineering Manager E-comerce Solutions Company

    Prasad Sridhar

    Senior Engineering Manager E-comerce Solutions Company

    SPD Technology’s work has been praised by the client for their consistency and high quality. Their communicative, responsive, and flexible project management ensures a positive collaboration. Ultimately, their professionalism and forward-thinking are impressive.

  5. :Head of Technology, Morningstar, Inc

    Shariq Ahmad

    Head of Technology, Morningstar, Inc

    All of their developers and technology staff are highly talented and very professional. Working with SPD felt like we were working with internal team. They are always accessible any time of the day and very flexible in providing support to our users who are globally distreibuted.

Let our experts turn your vision into a high-impact NLP solution.

Why Partnering with SPD Technology for Natural Language Processing Services

More than just technology, a successful NLP initiative requires a trusted partner dedicated to your project’s success from concept to completion.

  1. Domain-Grounded NLP That Delivers Real-World Accuracy

    Generic models often fail to account for your unique business context. We build our NLP solutions by fine-tuning them on domain-specific data to ensure relevance, precision, and real-world accuracy.

  2. Regulatory-Compliant NLP Development Services by Design

    We build compliance into every solution by design. Our approach incorporates robust PII redaction, secure data handling, and auditable processes to meet stringent regulations like GDPR and HIPAA.

  3. Proven Track Record in High-Stakes NLP Deployments

    Our portfolio includes mission-critical NLP deployments for global leaders in finance, legaltech, and eCommerce. We deliver robust solutions that set us apart as a trusted natural language processing service provider across industries with strict compliance and high data sensitivity.

  4. Full Lifecycle Delivery: From PoC to Production

    Our end-to-end NLP development services ensure a smooth transition from an idea to a fully supported solution. We guide you through the entire lifecycle, from Proof of Concept to full-scale development and integration.

Our NLP Development Expertise & Technical Strengths

We specialize in optimizing complex models for low-latency performance in the real world at scale.

  1. Lightweight, Low-Latency NLP Models Optimized for Scale

    As a specialized NLP development company, we build efficient models for real-time applications. Using frameworks like TensorFlow Lite and ONNX Runtime, we optimize models for low latency, making them ideal for delivery as NLP as a Service to ensure high performance on mobile or edge devices without sacrificing accuracy.

  2. Human-in-the-Loop (HITL) for Safer, More Reliable NLP

    For mission-critical applications, we integrate HITL pipelines using platforms like Labelbox and Prodigy. This approach ensures safety, compliance, and fine-tuned results for high-stakes use cases like legal review or healthcare triage.

  3. Open-Source LLM Expertise with Enterprise Control

    We build on open-source LLMs like LLaMA, Mistral, and Falcon to deliver secure private models tailored to your data. We empower you with powerful generative AI while maintaining full data control.

  4. Cross-Functional NLP Services in Multimodal Systems

    Our natural language processing expertise extends beyond text to multimodal systems that process and connect diverse data types. Leveraging models like OpenAI’s CLIP for vision-language tasks and Whisper for transcription, we build solutions that can analyze images, audio, and text in tandem.

Our Process of NLP Development Services Delivery

We guide you through our proven end-to-end development lifecycle to transform your concept into a robust, market-ready solution.

Industries We Serve

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    FSI & FinTech

    We create and scale dedicated teams quickly, within just weeks instead of months.

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    Legal & LegalTech

    We help law firms and legaltech providers extract structured meaning from contracts, case files, and court decisions. Our NLP solutions automate clause detection, flag risks, and support eDiscovery, which drastically cuts time spent on document review while improving accuracy.

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    eCommerce & Retail

    Analyze product reviews for sentiment, power intelligent search, and deploy 24/7 AI chatbots. With our natural language processing services, you can improve personalization, automate support, and understand customer sentiment at scale across all channels and regions.

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    Healthcare & HealthTech

    Our NLP services solutions help healthcare providers transform clinical notes, lab reports, and EHR data into actionable insights, ensuring HIPAA compliance. We enable smarter diagnostics, automated coding, and reduced administrative burden for clinicians.

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    Transportation

    We optimize your operations by making sense of text-based data. Our team can automate the processing of shipping documents and invoices, analyze driver feedback and incident reports for safety trends, and monitor social media for real-time service disruption alerts.

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    Supply Chain

    Our NLP-powered software brings clarity to complex documentation across suppliers, logistics, and warehousing. You can automate the parsing of purchase orders, invoices, and shipping logs to enhance the resilience and responsiveness of your supply chain operations.

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    Education & EdTech

    We support educational platforms with custom NLP applications that enable automated grading, content recommendations, personalized learning paths, and voice/text-based tutoring. Our work with LLMs helps education providers make learning more accessible and adaptive.

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    Media & Publishing

    Our NLP solutions enable publishers to manage high-volume content pipelines efficiently, boost discoverability, and serve global audiences with hyper-personalized experiences and content recommendation engines that increase reader engagement.

Trusted Globally by Innovation-Driving Companies

From FinTech industry stalwarts to industry-leading eCommerce providers, from well-established large and mid-sized businesses in a range of verticals to promising digital startups

  1. An American financial services firm that provides investment research and investment management services
  2. Financial data and software company with offices in London, New York, San Francisco, and Seattle.
  3. A Swiss multinational, the world’s largest biotech company that operates worldwide
  4. All-in-one omni commerce payment solution with contactless, fast, secure, and safe payment processing
  5. One of the most recognizable landmarks, a company that specializes in innovative travel and hospitality services
  6. SaaS XSPN – Next Generation Application & Cloud Security Posture Management
  7. A leading tech-enabled insurance company that provides workers’ comp coverage to small businesses

Let’s write your NLP success story together with the right NLP solution for your core challenges.

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    FAQ

    • Why Do Companies Need Natural Language Processing Services Today?

      Companies need NLP services to unlock the value hidden within their unstructured data, like emails, reviews, and documents. NLP automates language-based processes, extracts critical business insights from text, and enhances customer experiences at scale.