The eCommerce industry is on the rise right now, offering innovative companies never-before-seen opportunities for growth, which nevertheless come with tough competition and high customer expectations. In fact, 80% of consumers are more likely to buy from a brand if they’re offered a personalized experience, while 73% say that customer experience impacts their purchasing decisions, as reported by eCommerce Bonsai. At the same time, 22% of small and medium-sized businesses report losing over 40% of their clients annually due to customer churn.So, for organizations in this industry, strategic partnerships with eCommerce web development service providers become especially important to secure a competitive edge. That’s why i this article, we will discuss the top vendors that will help you maximize customer satisfaction, minimize bounce rates, and help you stand out as a leading eCommerce business.
The Importance of Advanced Approach to Mobile and Web eCommerce Development
Currently, the eCommerce market is bigger than ever, as it is projected to reach USD 4.8 trillion by the end of 2025, according to the International Trade Administration. Furthermore, Statista believes that in just two years, 23% of retail sales will happen online.
In this transformative environment, conventional development approaches become dated, as businesses are pressured to embrace modern technologies for mobile and web platforms. Oracle reports that 8 of 10 companies have already implemented or plan to implement AI as a primary customer service solution.
Furthermore, trending technologies like AI, Generative AI, Natural Language Processing, Big Data, and AR/VR have already readjusted the way customers expect to receive their services, setting new standards in personalization, purchasing process, and shopping experiences.
Value-Adding Benefits of Partnering with Top eCommerce Development Companies
The most important thing is that partnering with a professional e commerce web development company allows you to leverage all the latest technological advancements. Integrating advanced features will drive improvement in various areas, from inventory management to highly personalized recommendations.
An experienced vendor knows how to build an online marketplace with exceptional performance, smooth navigation, fast loading speeds, and personalized customer interactions. With the help of AI-driven chatbots, advanced recommendation engines, and frictionless checkout processes, businesses boost conversion rates and customer retention to ensure profitability for a long period of time.
In eCommerce, the agility to innovate and make decisions can sometimes be a deciding factor in the competitive market. A custom eCommerce website design and development company has the skills to deploy software at a faster pace while ensuring exceptional quality. In particular, this is possible due to the skillful implementation of Agile methodologies, proven DevOps practices, and eCommerce-specific development frameworks. Your business can also achieve real-time data visibility for faster, smarter, and more profitable decisions since leading mobile and web development companies know how to integrate advanced analytics, AI-driven insights, and predictive modeling to help organizations understand customer behavior, optimize pricing strategies, and fine-tune marketing efforts.
Find out how eCommerce development experts leverage AI for analyzing and predicting customer behavior in our featured article.
What Makes the Best eCommerce Website Development Company
Excellence in this craft goes far beyond knowing how to build an eCommerce website, and includes the proficiency to create high-performing and conversion-based platforms with innovative technologies aimed to drive revenue growth.
Expertise in Leading eCommerce Platforms
The right platform choice helps to ensure scalability, security, and efficiency, while wrong decisions here may lead to costly performance issues. It is essential for your perfect vendor to find the right fit to ensure your growth projections and business goals alignment.
The top e commerce website development company should not only have proven expertise with leading platforms, including Salesforce Commerce Cloud, WooCommerce, Shopify, and Magneto, but also know how to implement SEO best practices and site speed optimization, along with API integrations. Proper platform selection increases your chances of long-term success with exceptional performance and customer experience.
Payment Gateway Integration Experience
Modern customers expect to have multiple options to make the payment experience convenient to them and be sure that competitors are already giving them what they want. If you are aiming to provide an outstanding customer experience and minimize cart abandonments, adding multiple payment gateways to your platform is inevitable. When integration with payment providers is done poorly, it may result in unfortunate transaction failures, security breaches, and compliance issues.
A professional e-commerce website development company should have the skills to integrate as many payment gateways as needed, ensuring seamless transactions and compliance with essential industry security standards. The ideal vendor should know how to work with leading providers, including Stripe, PayPal, Authorize.net, Braintree, and Square, while also supporting local payment solutions and alternative methods, including cryptocurrency payments and Buy Now, Pay Later (BNPL) services. A well-crafted integration adds the necessary payment options for clients and helps to build trust and boost conversions.
Modern eCommerce development solutions are impossible without payment integrations. Discover how to integrate a payment gateway into your website in our detailed guide!
Conversion-First Approach of an eCommerce Web Design Company
A proficient e-commerce web design company should provide intuitive design with clear descriptions and CTAs to drive revenue. Problems in UI/UX will most likely lead to lost sales opportunities, so, your chosen provider must align all design decisions with improving engagement during the customer journey. These decisions include product page optimizations, smooth checkout flows, AI-driven features like personalized recommendations, heatmaps and A/B testing. By focusing on conversion-first design, you will be able to maximize customer retention from the long-term perspective.
Mobile-First eCommerce Development Agency’s Vision
In 2024, 75% of global eCommerce traffic came from mobile devices, so focusing on mobile devices is essential. Not paying enough attention to mobile users can result in lost opportunities and poor UX. To prevent such issues, the eCommerce store development company must be able to deliver strong expertise in Progressive Web App (PWA) development, as well as native and hybrid mobile app development for both iOS and Android. When you look at the portfolio of the potential vendor, the mobile-first approach should be visible immediately. By focusing on mobile optimizations, it is possible to boost conversions and customer reach.
Experience in Integration with Essential eCommerce Tools
While every situation is unique, your platform will likely require integrations with CRM, ERP, and some marketing tools to enhance efficiency. When done poorly, those integrations can create unnecessary data silos, errors, and slowdowns. The eCommerce web development company of your choice should know how to automate data flows and integrate with top platforms like NetSuite and Salesforce. By having a connected eCommerce ecosystem, you can streamline operations by providing your employees with all the tools for exceptional service.
Best E-Commerce Development Companies in Europe
Let’s start our review of eCommerce website development services providers in Europe that offer exceptional rates and expertise while maintaining a quite similar cultural background to the clients that come from the USA.
SPD Technology
Location: London, England
Number of employees: 250-999
Pricing: $50 – $99
Founded: 2006
Clutch Rating: 4.8
SPD Technology is a software product development company with 19 years of software development experience and four R&D offices in Eastern Europe. We deliver web and mobile solutions for FinTech and eCommerce, serving mid-sized businesses with the majority of them being featured in Fortune 500 list.
We provide a wide selection of services including software development, AI/ML solutions engineering, and legacy systems modernization, all with a strong focus on security. Our company serves eCommerce clients of any size across the USA, U.K., Mexico, Israel, and beyond, delivering innovative solutions of an exceptional quality.
Dinarys GmbH
Location: Berlin, Germany
Number of employees: 50-249
Pricing: $25 – $49
Founded: 2014
Clutch Rating: 4.9
Dinarys GmbH is a one-stop software engineering and web developer eCommerce IT consulting partner for retail. As an Adobe, Shopware, and BigCommerce Certified Partner, they’ve spent 10 years helping 100+ businesses drive ROI with outstanding software. Their core services cover web and mobile eCommerce app development, plus they offer software audits, digital transformation services, and development team augmentation.
Monkey Wizard Media
Location: Hvalstad, Norway
Number of employees: 2-9
Pricing: Undisclosed
Founded: 2023
Clutch Rating: 4.9
Monkey Wizard Media focuses on eCommerce and shows expertise in various areas, including SEO, analytics, backend and frontend development, as well as knowledge in SQL, React, Angular, Vue, JavaScript, Python, Node, AI, APIs, and WordPress. This company sets a goal to improve the conversion rate of their clients at every stage of the funnel, and in addition to technical expertise, offers comprehensive marketing services.
Elogic Commerce
Location: Kyiv, Ukraine
Number of employees: 50 – 249
Pricing: $25-$49
Founded: 2009
Clutch Rating: 5.0
Elogic Commerce is an eCommerce development company that delivers end-to-end solutions. With 150+ certified top eCommerce developers, they serve B2B, B2C, DTC, marketplaces, and wholesale brands across industries like fashion and industrial automation. Specializing in Adobe Commerce, Shopify, BigCommerce, and Salesforce, they help businesses to implement disruptive solutions.
Top E-Commerce Development Companies in the USA
Let’s move to eCommerce development in USA. Here you can still expect access to a large talent pool but should be ready for significantly higher rates compared to Europe. Below are some of the reliable companies to shortlist.
Brainvire Infotech Inc
Location: Irving, TX
Number of employees: 250-999
Pricing: $25-$49
Founded: 2012
Clutch Rating: 4.8
Brainvire Infotech is a prominent eCommerce development company in USA, offering strategy, design, marketing, and end-to-end engineering solutions. With 4,500+ experts and 12+ years of experience, they’ve built solutions for 2,500+ businesses. They focus on driving growth and helping startups to secure funding for innovation.
MOBIKASA
Location: New York, NY
Number of employees: 50-249
Pricing: $25-$49
Founded: 2011
Clutch Rating: 4.8
Mobikasa is one of the top eCommerce development companies in the USA that delivers web and mobile software for eCommerce, powered by Big Data and AI. The company also specializes in digital marketing, with a special focus on SEO/SEM and creating advertising creatives. This company leverages various platforms, including Shopify and Magneto, to deliver the best user experiences possible.
EbizON Digital
Location: Altadena, CA
Number of employees: 50-249
Pricing: $25-$49
Founded: 2007
Clutch Rating: 4.8
EbizON Digital is a global eCommerce and digital activation agency that helps companies with consulting, technology, operations, and marketing. With 200+ experts and 10+ years of experience, they’ve supported 100+ companies in driving growth with innovative solutions. This eCommerce web development firm specializes in Magento, Shopify, and WooCommerce.
DigitalSuits
Location: Miami, FL
Number of employees: 50-249
Pricing: $50-$99
Founded: 2016
Clutch Rating: 4.9
Digital Suits is an eCommerce website developer from Miami. They provide their services under outstaffing and dedicated development team models to help their clients maximize resources and business potential. They promise high-quality software, expected outcomes, and scalable growth opportunities.
Trusted E-Commerce Development Companies in Asia
This is another region for those who are looking for e commerce website developers to consider. As a rule, the cost to hire an e-commerce website development company in Asia is more affordable, compared to Europe and the USA.
Digital Aptech
Location: Kolkata, India
Number of employees: 250-999
Pricing: <$25
Founded: 2011
Clutch Rating: 4.8
Digital Aptech is e commerce website development services company located in India with over a decade of experience serving 400+ clients across the globe. They operate mostly in the retail industry and pride themselves on the quality of the IT services that lead to customer satisfaction. With a commitment to excellence, they focus on providing the best possible solutions closely aligned with the business goals of their clients.
Afocus
Location: Ho Chi Minh City, Vietnam
Number of employees: 10-49
Pricing: <$25
Founded: 2019
Clutch Rating: 4.9
Afocus is another prominent eCommerce website company that serves startups, small businesses, and enterprises with consulting and software development. They want to establish long-term client partnerships by building products based on flexibility, fairness, quality, and trust.
WebCastle Technologies LLC
Location: Dubai, United Arab Emirates
Number of employees: 10-49
Pricing: $25-$49
Founded: 2008
Clutch Rating: 4.6
Webcastle Technologies is a creative digital agency specializing in designing and developing eCommerce websites and mobile apps globally. Their team focuses on innovation, quality, and timely project execution, ensuring unique and creative solutions for clients. They’ve become the best eCommerce website development company in Dubai, broadening their client base and growing their reputation by delivering value and outstanding software solutions.
Aspiration Worx
Location: Dubai, United Arab Emirates
Number of employees: 10-49
Pricing: $25-$49
Founded: 2011
Clutch Rating: 5.0
Aspiration Worx is a Dubai-based e-commerce development company offering seamless services on a global scale. With major partnerships, they help eCommerce businesses to elevate their online presence. Known for excellent client support and high ratings, they combine the best marketing platforms, development approaches and strategies to create optimized campaigns.
eCommerce Development Companies Comparative Analysis
How to Choose the Right eCommerce Website Development Company
Selecting the best option among top eCommerce development companies may be a struggle, so we prepared some tips for you to make this process easier.
Prioritizing the Location of an eCommerce Web Development Agency
Typically, U.S. companies hire eCommerce developers either in Europe or Asia. Those looking for the most cost-effective option often turn to Asia, while those willing to pay slightly more for higher quality and long-term reliability prefer Eastern Europe. Both options are viable, but it’s still important to consider legal requirements and time zone differences. With the proper project management practices established by an eCommerce web development agency, time zone differences can turn into opportunities for 24/7 collaboration.
With this goal in mind, many eCommerce businesses prefer setting up distributed development teams in 2025.
Discover the ins and outs of this strategy in our featured article!
Accessing Industry-Specific Expertise and eCommerce Tools Proficiency
While it seems obvious, you still need to ensure that the eCommerce software development company of your choice has profound expertise in essential tools including Shopify, Magento, WooCommerce, and can develop custom themes and plugins, for them. Having basic functionalities covered, the ideal provider should know the ways of unlocking retail success with Artificial Intelligence, multivendor support, and third-party integrations. To access the industry-specific expertise of your candidate, review their landing pages, browse case studies, and ask whether assigning a test task is possible.
Evaluating Track of Record of an e Commerce Software Development Company
It is essential to assess testimonials, case studies, and client reviews to determine whether an eCommerce website development company can deliver the high-quality solutions it promises. For this goal, consider reviewing their completed projects, paying special attention to those similar to yours to find out whether the vendor can handle your specific requirements.
Verifying the Ability to Deliver Secure and Compliant Solutions
Being a non-negotiable element of any industry using personal data, your eCommerce development agency should have proven expertise in implementing PCI DSS-compliant payment systems, fraud detection mechanisms, and data encryption to adhere to the latest regulations, ensuring the highest level of security possible.
Ensuring Mobile-First Approach of an e-Commerce Web Design Company
According to Statista, 68% of retail orders come from mobile apps, so focusing on mobile devices should become the highest priority. While selecting an e-commerce development company, find out whether they are proficient in delivering responsive design and are able to optimize user experience with mobile-first specifics in mind.
Evaluating Their SEO and Digital Marketing Expertise
SEO is an ongoing process, and for this process to work effectively, its foundation should be set during the development stage. This means choosing SEO-friendly tools from the start, and platforms like Shopify and WooCommerce allow for better optimization down the line. So, if SEO is important to you, ask your eCommerce web development services provider about their SEO capabilities. Furthermore, if you need SEO services in the future but don’t have in-house expertise, it’s best to choose a web eCommerce development partner that not only builds SEO-friendly websites but also provides ongoing optimization support.
Confirming the Expertise in Supporting Global eCommerce
Organizations looking to expand to the international market should consider an eCommerce portal development company with the appropriate experience in supporting global commerce. This includes but isn’t limited to the ability to integrate multi-currency payment gateways, comply with legal regulations of different countries, and localize website content, including language adaptation and culturally relevant UX design.
To confirm such expertise, look for the most impactful projects in their portfolio and pay closer attention to their experience with multilingual and multi-regional storefronts.
Ensuring Pricing Transparency of an eCommerce Software Development Company
Unfortunately, hidden costs are among the top reasons for failing to meet the planned budget. The chosen eCommerce website development company should be very clear about this aspect and provide understandable pricing models, as well as detailed communication about the development timelines and costs related to product maintenance.
Common Challenges of Website Development for eCommerce and How We Solve Them
Picking the best eCommerce development company means choosing a partner who knows how to handle all challenges that come during the development process. Here are the most common ones, and our approaches to dealing with them.
Managing Complex Product Catalogs and Inventory
It is common for eCommerce platforms to have enormous product catalogs that also include multiple variants, stock updates in real-time, and dynamic pricing capabilities. As you can see, managing so many variables trunks into a massive challenge, and ignoring this problem will ultimately result in stock discrepancies and overselling.
To deal with this challenge, we, at SPD Technology, suggest implementing AI-driven categorization solutions to solve the problem of managing complex product catalogs. Our experts also implement scalable database architectures, automated inventory tracking, and real-time synchronization across all platforms. By choosing our services, you can be assured that you can avoid stockouts and will benefit from accurate inventory management.
Ensuring Seamless Integration with Payment Gateways
It can be really hard to provide customers with the secure and diverse payment options they expect while ensuring compliance with PCI DSS and other standards at the same time. Not mitigating this challenge may lead to failed transactions, security vulnerabilities, abandoned carts, and lost revenue.
We work only with trusted payment providers that not only offer versatile functionality and multi-currency support but also implement robust fraud prevention measures. Having proven experience with payment systems integration, we deliver a frictionless and secure checkout experience. Our services benefit clients, improving customer trust and providing excellent conversion rates.
Integrating AI for Personalization and Predictive Analytics
eCommerce development agencies need to deeply understand cutting-edge technologies to gain access to AI-driven personalization. Poor execution of this feature reduces customer engagement and leads to missed opportunities.
We have proven expertise in predictive analytics and machine learning in retail, so we know how to deliver solutions with potent AI-driven recommendations that are perfectly tailored to customer preferences and choices. These solutions have already helped to improve customer loyalty and marketing efforts for our clients, resulting in increased sales.
Processing Large Volumes of Customer Data
With eCommerce platforms, there are always vast amounts of data from user interactions, purchases, and browsing behaviors. So, there is always a challenge to making sense out of it. Ignoring this opportunity or failing to benefit from it leads to reduced revenues and opportunities.
We fully understand the importance of data integration and build scalable data processing pipelines complemented by cloud-based data lakes and real-time analytics tools. The deep expertise in AI and Big Data we have allows us to extract valuable insights from large data sets while maintaining high performance and reliability. Our clients receive enhanced decision-making capabilities that help to make timely business moves.
Find out how to leverage data to meet customer expectations in our featured article on eCommerce Business Intelligence!
Optimizing Performance and Speed While Running AI Models
Implementing AI-driven features may slow down the performance of websites, especially the ones that rely on legacy technologies. These slowdowns frustrate users and lead to reduced conversions.
We have profound expertise in custom AI solutions development services, and we know how to seamlessly add AI/ML functionality to the solutions of our clients while maintaining website speed and the quality of user experience. It is achieved by leveraging edge computing, advanced caching mechanisms, and rewriting legacy code. Our clients receive fast AI-driven experiences and high user engagement.
Ensuring Data Security and Privacy in AI-Driven Systems
While the solutions driven by Artificial Intelligence and machine learning evolve at an unbelievable pace, security concerns are not going away and require expert attention. With the astonishing amount of information in eCommerce, this industry is no exception, as data breaches and possible regulatory fines can be massive for retailers, so professional help is necessary to mitigate these risks and nip them at the buds.
Here at SPD Technology, we always treat security as our highest priority. Our experts have broad experience in incorporating critical security measures, from implementing KYC standards and end-to-end encryption to data optimization and access controls. All solutions that we develop adhere to GDPR, CCPA, and other data privacy regulations to ensure both compliance and exceptional customer trust.
Why Hiring eCommerce Development Experts Is Critical for Your Project Success
Partnering up with a professional e-commerce software development company can massively increase the chances of success for your initiative and here’s why.
Unlocking the Full Potential of Advanced eCommerce Technologies
Retail and eCommerce are the two industries that adopt cutting-edge technological innovations that improve personalization and customer experience at an impressive pace. Experienced e-commerce website developers will allow you to benefit from AI-driven search functionality, dynamic pricing features, as well as demand forecasting with machine learning, and more, helping to stay competitive and keep your finger on the pulse of customer expectations.
Maintaining Customer Trust with Robust Security and Compliance
In this industry, security is vital, so eCommerce web development vendors are helping to protect sensitive customer data most effectively. From implementing industry-standard security measures like end-to-end encryption to advanced fraud detection software development, professional companies help to adhere to mandatory regulations and proactively address potential security vulnerabilities.
Building a Strategic Partnership with an eCommerce Website Development Agency
Last, but not least, leading eCommerce website developers bring much more than technical expertise, as they add value by offering strategic insights to future-proof your business. Seasoned eCommerce development companies know how to deal with complex challenges with proactive involvement and improvement suggestions, ensuring success in the long run.
Consider SPD Technology for eCommerce Development Services
We work hard to be the best-choice eCommerce software development services provider as we bring a game-changing combination of deep expertise, innovative solutions, and a commitment to long-term success. Our company has a proven track record of creating scalable and high-performance solutions for industry leaders like BlackHawk Network and Poynt, and also serving businesses of a smaller scale.
Our experts are proficient in payment gateway security, integrating the solutions from the top vendors including PayPal and Stripe most efficiently. Adhering to the compliance-first approach, we maintain the highest level of security and fraud protection by aligning our eCommerce development projects with PCI DSS, GDPR, and other mandatory industry standards.
Understanding the business impact of Big Data to the fullest extent, we combine Big Data with custom AI-driven analytics to help our clients gain deeper customer insights, optimize product recommendations, and enhance marketing strategies.
Top-Notch eCommerce Development Solutions in Our Real-Life Projects
Here, at SPD Technology, we stand out as an experienced eCommerce software development services provider. These are only a few of our numerous success stories!
Developing Custom Payment Processing Services for Poynt Open-Commerce Platform
Business Challenge
Our client is Poynt, a pioneering and leading B2B company operating for decades in the Fintech and eCommerce industries. The challenge was to improve internal services, including turning the payment processing service into a PayFac model, implementing the UI part of the payment gateway, and updating the existing payment system.
SPD Technology’s Approach
We started with initial evaluation and discussions with our client and decided to provide this project with a dedicated team of 10 versatile eCommerce developers. It all began with a complete redesign of the internal settlement service architecture to support PayFac transactions, optimizing how transactions are processed and settled.
After the first stage was complete, our experts moved to revamping the plans and subscriptions system, enabling new billing models like subscription-based, usage-based, and tiered pricing.
We developed a React-based user interface for payment gateway, improving fast card data collection from any web page. As for payment processing compliance, our experts achieved improvements in security, functionality, and compatibility with the new integration module.
Achieving significant improvements in the reliability of the system, we delivered an entirely new regression testing framework for automated feature testing. Moreover, we implemented bidirectional data synchronization infrastructure, ensuring real-time data consistency across internal systems.
Value Delivered
- Opening a New Business Line: our involvement allowed the client to become a payment facilitator, providing the customers with a unified platform with improved transaction management and a lightning-fast onboarding process.
- Major Acquisition: after the launch of the new business line, the client was acquired by a bigger company, and we remained partners and joined the new owners.
While developing custom payment processing services for Poynt open-commerce platform, we not only delivered the scope of work according to the client’s expectations but became a long-term e-Commerce website development services strategic partner.
Aggregated Merchant Portal (AMP) Development for a Global Gift Cards Distribution Company
Business Challenge
Our client is BlackHawk Network, a financial technology company focusing on delivering prepaid gift cards, payment solutions, and reward and incentive programs. The challenge was to develop a user-friendly and efficient Aggregated Merchant Portal (AMP) with additional modules and features, including an Admin Portal.
SPD Technology’s Approach
For this project, we decided to take an adaptive approach and blend SCRUM with Extreme Programming (XP) best practices. By leveraging rolling wave planning and a high-level roadmap, we set an effective collaboration of distributed teams across Pleasanton, Miami, Kyiv, and Cherkasy.
The development started with the Merchant Portal, as our team designed a registration form with OFAC and SSN/EIN checks, a listing management interface, and a POS terminal registration that generated virtual VISA cards.
In the next stage, our e-Commerce website developers completed a subscription page and integrated it with the Payment+ system. As for the Admin Portal, we connected it with the Salesforce commerce cloud, automated lead processing, and added listing and subscription management.
Finally, we built a dedicated data migration tool for businesses in the Original Content Program, transferring data for Spafinder, Wayspa, and EntreeCard. Additionally, we developed white-labeled websites for each of the aforementioned programs, ensuring a seamless transition to the new system.
Value Delivered
- Massive Onboarding Time Reduction: we reduced onboarding time for the customers from 7 days to less than 24 hours.
- Cost Savings: automation in the onboarding process allowed to cut most of the related costs, saving time for sales representatives.
- Significant Business Expansion: the platform we created allowed the client to attract 8000 new businesses in just two years.
With the success of Aggregated Merchant Portal (AMP) Development, we strengthened our partnership with BlackHawk Network, as we continued to develop the best eCommerce software for this client.
Leveraging AI/ML for Expanded Product Range and Enhanced eCommerce Product Listings
Business Challenge
Our client is a prominent online retail business from the USA operating with a drop-shipping model. The initial challenge was to perform optimizations and enhancements to the existing product, however, later the scope of our involvement expanded with new features.
SPD Technology’s Approach
We began with implementing a multi-faceted performance and SEO strategy to enhance responsiveness and search visibility of the eCommerce website of our client. Our database optimization led to massive query execution times reduction, despite increasing product volumes. With this large-scale expansion of the product, our e-Commerce developers came up with a custom parsing solution capable of processing 300,000 items in three hours.
Showcasing our proficiency in Generative AI, we used ChatGPT to categorize over a million products with 90% accuracy, ensuring structured organization. For product data integrity, we applied Tesseract OCR and Salesforce Blip for image and text cleanup.
We also focused on the search experience, integrating Algolia and ChatGPT-powered autosuggestions. The scalable infrastructure we built, leveraged AWS Batch, Fargate Spot Fleet, and Elastic Beanstalk for efficient parallel processing.
Value Delivered
- Massive Product Expansion: our AI/ML development expertise allowed us to add over 1 million products from a major global retailer to the client’s inventory. Using powerful algorithms, we were able to scrape 300,000 products in 3 hours.
- Remarkable Increase in Website Loading Speed: we achieved a massive, 3x increase in website loading speed.
- Effective SEO: our SEO initiatives led to a 56% traffic increase following the first six months.
We have achieved set milestones and leveraged AI/ML for an expanded product range and enhanced eCommerce product listings, proving, once again, our status as a leading E-commerce developer.
High-Load Support AI Chatbot for an Online Fashion Store
Business Challenge
Our client is a B2C fashion eCommerce company, selling its goods to customers all over France. The challenge was to automate customer support by building a powerful, AI-driven chatbot. This project is a great example of Artificial Intelligence transforming customer service.
SPD Technology’s Approach
We built this chatbot by using a LangChain agent powered by Mistral LLM, designed to process user queries efficiently. The system retrieves data from a vector database built on PostgreSQL and deployed on AWS, leveraging parsed website content stored in S3 buckets. Guardrails ensure response trustworthiness, while GDPR-compliant anonymization enhances data security.
We used Mistral LLM within AWS Bedrock for query processing and AWS embeddings for vectorized data retrieval. Instead of training models completely from scratch, we decide to apply prompt engineering with pre-trained models. After implementing the main LangChain stack, we fine-tuned prompts and tested responses using the RAG Triad method for accuracy.
Finally, we packaged the chatbot in an API with detailed documentation that allowed for seamless integration. Deployment on EC2 instances with Kubernetes scripts enabled autoscaling, ensuring the system was efficient even during peak loads.
Value Delivered
- Exceptional Performance: the chatbot we developed can respond in less than 10 seconds to 99% of user queries.
- Reliable During Peak Hours: we were able to secure 100% uptime of our solution even during peak traffic times.
Our high-load support AI chatbot for an online fashion store allowed us to completely transform customer service for the client, leading to outstanding customer satisfaction.
Conclusion
Finding a trusted vendor for eCommerce app development services is not an easy task, since you have to take into account numerous factors like their specialization, price, and scheduling. On top of that, it has to be a good match on a personal level, ensuring close alignment with key business goals and smooth communication. Hopefully, this research helped you, and you have more options to choose a top eCommerce development company. If you have any questions regarding website development for eCommerce, feel free to contact us for expert insight!
FAQ
- What Is an eCommerce Development Company?
This is a software development company that focuses on the design, creation, and optimization of online stores and eCommerce platforms. Vendors in this niche deliver tailored eCommerce solutions catering to specific business needs and offer app development, payment gateway integration, implementation of security features, and third-party integrations.
- What Does an eCommerce Developer Do?
The responsibilities of eCommerce web developers may include different aspects of creating online stores, including:
- Front-End development
- Back-End development
- The integration of third-party services, payment gateways, and CRM tools
- Performance optimization
- Implementation of security features.
- How Much Does It Cost to Build an eCommerce Website?
The final price depends on a variety of factors, including complexity, number of features, and approach to development:
- Template-based websites, using Wix or Shopify Plus, for example, can start at $1000.
- Customized websites with Magneto or WordPress may start at $10,000.
- With fully customized, enterprise-grade websites, the price can start from $50,000 and go up to $300,000 and beyond.