Merchant Onboarding Solutions for Payment Service Providers and Fintech Platforms

Scaling merchant services shouldn’t mean scaling manual checks, fragmented workflows, or compliance risk. We design merchant onboarding solutions that help financial institutions and retail businesses onboard quickly, consistently, and securely.

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The Challenge of Modern Merchant Onboarding

The modern merchant onboarding process needs to be frictionless, lightning-fast, and secure. Yet, legacy systems and fragmented workflows often make this difficult, as most onboarding environments weren’t designed to handle tomorrow’s growth but support today’s volume. As a result, organizations face several operational barriers:

  • Manual data entry and a lack of internal system connectivity are primary causes of long account-opening timelines.
  • Banks report that more than 40% of the time customers spend onboarding is consumed by KYC and account-opening processes.
  • What works for onboarding dozens of merchants fails when onboarding thousands across multiple geographies and industries.
  • Operational fragmentation across systems causes onboarding delays and complications.
  • Compliance burdens make firms spend nearly $72.9 million annually on AML and KYC operations on average.

To get past these barriers, organizations can set up a structured enrollment system with innovation-driven custom merchant onboarding software.

Tangible Benefits of Custom Merchant Onboarding Software

We set up a purpose-built digital merchant onboarding platform to transform onboarding from an operational burden into a scalable growth engine.

  1. Faster Onboarding and Activation of New Merchants

    We implement onboarding that removes manual data entry and accelerates identity verification and business registration for new merchants to accept payments immediately through integrated gateways and merchant accounts.

  2. Improved Customer Experience

    Our team creates a streamlined onboarding process that guides merchants through a single digital workflow to submit merchant information, complete verification, and access merchant services faster and without friction.

  3. Reduced Fraud and Money Laundering Risk

    We incorporate built-in risk assessment, KYC, and anti-money laundering (AML) checks to strengthen due diligence and flag higher-risk profiles early, thereby preventing fraud and protecting against reputational risk.

  4. Lower Operational Costs

    Thanks to lowering manual efforts and automating data exchange between payment service providers, acquiring banks, and verification tools, our team promotes a lower administrative workload and minimizes human error.

  5. Stronger Compliance with Industry Regulations

    We embed compliance checks and ongoing monitoring into the onboarding process to help organizations meet industry regulations while upholding consistent  verification and audit-ready records.

  6. Ability to Onboard More Merchants at Scale

    Our experts deliver adaptable onboarding solutions that enable payment service providers and merchant acquirers to onboard more merchants while supporting integrated payments and lasting growth.

Value-Based Outcomes We Delivered to Our Global Clients

Our team is dedicated to helping organizations modernize complex activations through automated merchant onboarding workflows. We build onboarding environments that support growing merchant volumes without adding extra manual work.

  1. → 30 Hours

    of manual work saved daily through automation that streamlined merchant onboarding and updates.

  2. → 7x Faster

    merchant onboarding cycle through automation of verification and approval workflows.

  3. → 8K Users

    enabled for easy and fast onboarding through the development of the self-service portal.

Speed up the merchant onboarding process. Cut manual work. Enable more merchants to get started faster.

Merchant Onboarding Solutions for Different Business Models

Core Merchant Onboarding Modules We Develop

We build modular components that support an end-to-end process of onboarding. This way, we allow organizations to adapt merchant activation capabilities to their infrastructure. 

Merchant Application and Data Collection Modules
Merchant Application and Data Collection Modules

We create structured intake layers that capture accurate data points at the start of the merchant onboarding process. Our team ensures consistent information collection and validation, made possible by:

  • Secure merchant information collection
  • Business registration validation
  • Dynamic forms for different merchant risk categories
  • Automated data validation
Small business owner testing a card reader, illustrating merchant activation and payment system configuration.

How We Approach Merchant Onboarding Solutions Development

Our merchant onboarding system development focuses on aligning technology, compliance requirements, and operational functions into a practical framework. We analyze existing processes, detect inefficiencies, and design solutions that support growth.

  1. Analysis of Your Merchant Onboarding Process

    We start by examining your current  onboarding workflows, data flows, and approval logic. This approach assists us in identifying bottlenecks, manual dependencies, and gaps in risk visibility.

  2. Architecture and Onboarding System Design

    Our team defines a scalable architecture that structures onboarding into clear, connected components. This way, we guarantee flexibility for different business models, regulations, and transaction volumes.

  3. Integration with Payment and Risk Infrastructure

    We connect the onboarding environment with payment platforms, verification providers, and risk management tools. These efforts result in flawless data  communication that drives better decisions.

  4. Automation and Optimization

    Our professionals introduce automation to make validation, routing, and approvals frictionless. In this manner, we reduce processing time and improve accuracy and operational output.

  5. Ongoing Monitoring and Continuous Improvement

    After deployment, we enable monitoring capabilities that track performance, support compliance oversight, and allow constant refinement as merchant volumes and regulatory criteria change.

Technology Behind Our Merchant Onboarding Solutions

Our digital merchant onboarding solutions are built on modern technologies that support effective activation, making it automated, scalable, secure, compliant, user-friendly, and resilient. We create environments where data collection, verification, approvals, and activation run reliably.

  1. Cloud-Based Onboarding System Architecture

    We design cloud-native environments that provide flexibility, resilience, and performance for onboarding processes to scale as merchant volumes grow.

  2. Secure Data Storage and Access Controls

    We use robust security mechanisms that protect sensitive data and control access across teams and partners, reducing the risk posed by unauthorized use.

  3. API-First Integration Options

    Our team performs seamless integrations with payment platforms, verification providers, and internal systems for consistent data exchange.

  4. Scalable Software Platform Design

    We build a modular software platform that supports expansion into new markets, business models, and services without requiring major system changes.

  5. Automated Risk Management Workflows

    Our technical team set up embedded workflows to analyze merchant activity and enforce decision logic, which helps teams evaluate risk.

  6. Audit and Reporting Capabilities

    Our specialists create logging and reporting features that provide visibility into onboarding actions and decisions for compliance reviews and operational insight.

Trusted Globally by Innovation-Driving Companies

From FinTech industry stalwarts to industry-leading eCommerce providers, from well-established large and mid-sized businesses in a range of verticals to promising digital startups

  1. An American financial services firm that provides investment research and investment management services
  2. Financial data and software company with offices in London, New York, San Francisco, and Seattle.
  3. All-in-one omni commerce payment solution with contactless, fast, secure, and safe payment processing
  4. One of the most recognizable landmarks, a company that specializes in innovative travel and hospitality services
  5. SaaS XSPN – Next Generation Application & Cloud Security Posture Management
  6. A leading tech-enabled insurance company that provides workers’ comp coverage to small businesses

Our Clients are Happy

To share their experiences

:Co-Founder & CEO, Mogami App

Alex Samano

Co-Founder & CEO, Mogami App

SPD Technology has done a great job of maintaining the lifeblood of their codes. They’re transparent with pricing models and deliver within budget. Their dedicated teams act as an extension of the partner’s company. Responsibility and a commitment long-term partnership are two hallmarks of their work.

:Chief Product Officer, PitchBook

Fabrice Forget

Chief Product Officer, PitchBook

We feel very lucky to have found SPD Technology as our partner. Over the last 10 years, they have totally surpassed our expectations, and day after day we have received incredible value from the team. Here is the secret sauce, just put together your best ideas in your requirements and there is nothing they can’t do!

:Founder and CEO PitchBook Data

John Gabbert

Founder and CEO PitchBook Data

Customers are king at PitchBook and SPD Technology shares in this mission. For the last 13 years, SPD Technology has helped us scale product development and continuously deliver the product functionality our clients need to make smarter decisions.

:Senior Engineering Manager E-comerce Solutions Company

Prasad Sridhar

Senior Engineering Manager E-comerce Solutions Company

SPD Technology’s work has been praised by the client for their consistency and high quality. Their communicative, responsive, and flexible project management ensures a positive collaboration. Ultimately, their professionalism and forward-thinking are impressive.

:Head of Technology, Morningstar, Inc

Shariq Ahmad

Head of Technology, Morningstar, Inc

All of their developers and technology staff are highly talented and very professional. Working with SPD felt like we were working with internal team. They are always accessible any time of the day and very flexible in providing support to our users who are globally distreibuted.

:Founder CEO, Home Hub

Steve Carner

Founder CEO, Home Hub

The team at SPD Technology exceeds expectations. Their professional communication style makes them stand out, They’re a skilled group of detailed-oriented workers. Customers can expect a team that provides helpful suggestions to better their clients.

Being a Leading Software Product Development Company 

Industry Recognition

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  • SPD Technology earns AWS Select Tier Services Partner status, validating its cloud delivery expertise
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  • SPD Technology joins an exclusive list of the top 1000 global service providers in 2025
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  • EBStar: Employee Recognition 2025
  • EBStar: Developing Employees 2025
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  • Top Enterprise Software Developer 2025
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  • Top Software Development Company 2025
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  • Top Java Developer Eastern Europe
  • Top UK Computer Vision Company
  • Top Legal Software Developer 2025
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  • Best Custom Software Developer
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HR PRO Awards

  • The winner in the category “Reward and Recognition” 2024
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HR Brand Ukraine

  • The winner in the category “Charity project of the year” 2023
  • The winner in the category “Social and Charitable Projects” 2022
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  • Best Software Development Company
  • Best Custom Software Engineering Solutions

Achieve effective merchant onboarding that scales with your business.

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