Today, the future of outsourcing looks brighter than ever. According to Outsourcing Insight, 31.5% of IT services in 2024 are being outsourced, while Grand View Research predicts that the global business process outsourcing market is expected to reach $525 billion by 2030.
As we cover the ins and outs of outsourcing in our articles, it’s time to talk about one of the most popular requests of businesses – how to hire a dedicated development team. We, at SPD Technology, have been helping companies build dedicated teams for more than 18 years and continue to gain more experience in this area.
Our biggest clients, including Poynt, Blackhawk Network, and PitchBook are already fully benefiting from this model, so the chances are dedicated development teams will be a great fit for your organization as well.
What Is a Dedicated Development Team?
A dedicated development team is an outsourced team of tech specialists who work with a client on a long-term basis. This team of professionals is assembled for your specific business needs, shares a lot of similarities with your in-house teams, and is fully committed to your project during its development and implementation.
In 2025, dedicated development team services remain crucial for businesses as they provide cost-effective solutions, allowing companies to leverage specialized skills and resources without the burden of maintaining in-house operations. The globalized landscape fosters access to a diverse talent pool, enabling organizations to tap into expertise from various regions and time zones, ultimately promoting innovation and efficiency.
The dedicated development team model also grants businesses the flexibility to adapt to rapidly changing market demands, fostering agility and scalability in an ever-evolving economic environment, so it makes sense to consider it for organizations of any size. At the same time, it is a big challenge to build a team to fulfill your business vision within a strict timeline and budget. Usually, mid-sized businesses and enterprises hire a dedicated software development team to create new products or implement technical tasks in which they themselves lack experience.
Dedicated Team vs Augmented Team vs Offshore Development Center
While hiring a dedicated development team is a beneficial tactic, it’s not the only hiring strategy that you can consider for your project development. Let’s mention other, no less effective approaches, such as augmenting your existing team and setting up an Offshore Development Center:
- Augmented Team Model, also known as IT Staff Augmentation, is a strategy used by companies to hire external professionals to temporarily join their in-house team filling specific skill gaps, meeting project demands, or handling increased workloads. It is a great fit when you need the scalability boost during the phase of the quick growth of your project, or your workload changes over time, and you want to pay experts only when you need them.
- Offshore Development Center Model is a business strategy in which companies establish an office with developers in a far away foreign country with significant time zone differences to handle specific projects or ongoing software development needs. It is a great choice for large enterprises, as the model presents significant cost savings due to lower labor costs in certain regions, access to a larger talent pool including narrow expertise, and 24/7 productivity if the development process is set up effectively.
In case you need a team of 40+ experts, you may consider opening an Offshore Development Center (ODC). We have a detailed article to provide you with all the information about this model.
The Cutting-Edge Benefits of Hiring a Dedicated Development Team
A dedicated team sometimes can play a pivotal role in driving successful project execution, particularly for complex, long-term, or resource-intensive endeavors. With dedicated teams, you will get focused expertise, exceptional consistency, and overall cost efficiency. By choosing dedicated teams, you can achieve accelerated time-to-market and bring in unprecedented innovation.
Let’s review the most common reasons why it makes sense to hire a dedicated development team for your organization.
Cost-Efficiency
The tangible opportunity to save operational costs is one of the main reasons why major companies outsource some of their tasks. A dedicated development team approach can significantly contribute to cost optimization for organizations in several ways, including:
- Offering predictable costs, as you will be aware in advance of what the hourly rate of each expert is. This will help you plan the budget more precisely for the entire duration of the project.
- Providing more effective resource allocation, ensuring that skilled professionals are fully engaged on relevant projects. This helps minimize downtime and idle periods, maximizing the value extracted from each team member.
- Since dedicated teams can be easily scaled up or down based on project requirements, you will be able to adapt quickly to changing needs without the long-term commitments and costs associated with hiring and training full-time employees.
Expertise and Specialization
Leveraging a dedicated development team often means tapping into a diverse talent pool from various geographic locations. This ensures that your development team is well-equipped to handle complex tasks and projects that may require expertise not readily available in-house, or even in your region.
Additionally, dedicated development teams typically adapt to the latest technology trends. This flexibility will enable you to incorporate the latest technologies into your projects without extensive internal retraining.
Adaptability to Change
You can change the team composition, size, or specialization under your current business goals as quickly, as required. This will allow your organization to quickly adjust development priorities, incorporate new features, or address emerging market trends without the constraints of an in-house team’s fixed structure. Your company will always have the right experts to navigate diverse markets and regulatory environments.
Engagement and Commitment
In a dedicated team approach, there is a shared sense of accountability for project success, unlike some of the other models. This shared responsibility among in-house and outsourced developers encourages team members to be more engaged and committed, knowing that their contributions directly impact the project’s outcomes, as they work towards common milestones.
No Hiring Hustle and Paycheck Pain
Software development companies have their own recruiters and HR experts. You don’t have to worry about any HR-related activities, paying only the hourly rates. Handling payroll, benefits, and other administrative tasks for in-house employees can be time-consuming and resource-intensive. Outsourcing a dedicated team will alleviate the administrative burden.
Quick Time-to-Market
When the time to market is crucial, you can adjust your strategy accordingly. You can hire the software developers that suit your purposes best right from the start to achieve this goal. Dedicated software development teams are great for startups looking to launch their products sooner.
24/7 Office: Time Differences as a Benefit
Different time zones are not always a bad thing, because you can plan the operations in an uninterrupted way. Instead of being a communication and collaboration issue, it presents a strategic advantage, enabling businesses to operate 24/7 and ensuring continuous progress on projects. Industries that demand uninterrupted operations, such as global customer support services, e-commerce platforms, and financial institutions, can greatly benefit from such an opportunity.
Learn more about the benefits and challenges of running a distributed software project across locations and time zones!
Core Operations Focus
Hiring a dedicated team, without the recruitment hassle and with the option of shared decision-making will free up time and resources for running your core business operations. It will allow you to come up with more plans for your project and improve your overall vision for the project.
When Do You Need to Hire a Dedicated Development Team?
There are multiple cases when custom software development teams can be beneficial and capable of truly making a difference. The good news is that both startups and well-established enterprises can find good use of a dedicated team. Here are some scenarios for you to consider that might resonate with your situation.
A Startup in Need for Rapid Product Development
The necessity for rapid development is often crucial for startups to gain a competitive edge and meet market demands swiftly. The dedicated development team model provides them with immediate access to the required tech talent pool, minimizing team hiring delays. In such a case, opting for a dedicated development team promises a focused, cohesive, and collaborative effort.
If you are creating your first MVP and looking for proficient experts, the Dedicated Team model could save the day. For example, in one of our cases, we provided an 8+ experts team for a North American eLearning startup, and successfully delivered a product with a 30,000+ customer base, proving the effectiveness of dedicated teams for startups.
A Tech Company Working on a Big Project
Enterprises often face intricate challenges when developing software products, including the need for robust, scalable solutions within stringent timelines. These solutions, in turn, should be aligned with the company’s specific industry standards, compliance requirements, and internal protocols. Hiring a dedicated development team addresses this by allowing enterprises to handpick professionals with domain expertise and a deep understanding of industry-specific regulations.
Just like, we helped a well-established provider of business funding and real-time financing services to build a high-scale SMB funding platform, assembling a powerful team of 13+ vetted Fintech professionals. As a result, we launched the end-to-end solution in just 18 months, enabling the client entering new business niches.
Speaking of big projects for enterprises, read our Enterprise Data Strategy: Development Guide and Real-World Implementation Example to find out more about our specific approach and experience.
An Organization in Need of Tapping Into a New Technology
Any company can be in a situation when the changing business needs go beyond the tech expertise currently available, for example, when a company aims at entering new niches with its specific requirements and regulations. In this case, hiring a dedicated development team will allow your business to bridge the tech skill gap, access industry-specific expertise, and make the best hiring choice within the global tech talent pool. Tapping into new technologies and hiring custom AI solutions development specialists, for example, becomes possible following a dedicated development team model.
As for our practical experience, our 8+ dedicated team of experts proficient in modern tools and frameworks completely transformed a legacy notary service into a full-blown cutting-edge Legal Tech solution for an American client. Our quick formation of an efficient specialized team solved critical tech challenges for our client in the shortest time possible, securing the success of a product.
Oleksandr Boyko
Delivery Director at SPD Technology
“In all the above scenarios, dedicated software development can bring tangible benefits to organizations. It will be a good idea to consult an experienced IT provider to find out how exactly dedicated software development can help in your specific situation because each case is unique and more effective alternatives may appear after some analysis.”
A New Tech Company in Need of Additional Expertise
In this case, the Dedicated Team approach can offer a quick boost to your development capabilities with more experts, which will offer a young tech company an opportunity to get clients and start operating. Just like with startups, you will be able to scale your team up and down, paying for the actually used services and avoiding any recruitment or infrastructure-related expenses.
Where to Hire a Dedicated Development Team?
One of the main advantages of building your project with a dedicated development team is that it allows you to hire the best tech specialists across the globe. Still, each of the destinations has its specifics, including but not limited to the size of the tech talent pool, technical and English language proficiency, cost to hire software developers, as well as business and political environments. Speaking of the latter, we, at SPD Technology, have dedicated teams across the globe including multiple countries in Europe and offices in the United States, minimizing all possible risks related to geographical location.
Taking these factors into account, the US-based companies consider the next geographies to hire a dedicated team.
- Latin America. Many American companies choose to hire software developers in the LATAM region because of the geographical proximity, convenient time zone overlap, and large talent pool. Brazil only has half million software developers, representing the largest tech talent pool in Latin America.
- Western Europe. Western Europe, especially Portugal which emerges as one of the most promising tech hubs in this region, is also an attractive discrimination for hiring a dedicated tech team. Western Europe boasts a highly skilled and educated workforce with a strong focus on quality, while shared cultural values and business practices enhance the collaboration between tech vendors from this location and American-based companies. At the same time, higher living standards lead to elevated labor costs compared to outsourcing destinations in other regions.
- Eastern Europe. The Eastern European part, in turn, represents the largest technical hub and tech talent pool on the European continent. There are 1,3 million software programmers in this part of the world. The majority of them have higher technical education, a high English proficiency level, and practical experience in working with American projects. The cost to hire tech professionals in this location is especially competitive compared to Western Europe.
- Asia. Usually, companies that prioritize hiring at the most affordable rate and keep their operations running 24/7 opt for hiring Asian developers. The Asian region has a vast pool of skilled developers and IT professionals, however, you still have to keep the possible language barrier and significant cultural differences in mind.
Oleksandr Boyko
Delivery Director at SPD Technology
“So, it is important to strike a balance here. Central Europe might be the middle ground in terms of the maximum cost-efficiency as far as the Dedicated Team model is concerned. Ukraine and Poland alone have over 600,000 proficient tech experts combined, which is more than enough to find exactly the experts you need for your offshore dedicated team. The hourly rates of software engineers in Ukraine are almost twice as low as those in the US, but the high level of skills remains.”
How Do You Build a Dedicated Development Team?
Now, let’s discover how you can build a dedicated development team step-by-step.
Define Project Objectives
The first move is to align the project objectives with the broader business goals. Identifying how the development team’s work will contribute to the overall success of the business. Next, it is required to clearly outline the tangible results or deliverables expected from the dedicated development team. This could include software prototypes, specific features, or a fully developed product within a defined timeline.
Keep in mind that it is needed to clearly articulate the project’s scope, detailing the functionalities and features to be developed, as well as establishing measurable goals and success criteria. For example, if the project involves developing a mobile application, a measurable goal could be achieving a certain number of downloads within a specified time frame.
If you don’t have a deep understanding of how to define the project objectives most effectively, you can come up with a general request, and our vetted delivery managers will provide you with clear, detailed expectations and KPIs, closely aligned with your key business goals.
Identify Skill Requirements
Identifying the specific technologies, programming languages, frameworks, and tools is essential for the project’s success. It is important to consider both current and emerging technologies that may be relevant, and also make sure that the selected technologies are compatible with the organization’s existing infrastructure and systems.
If the project operates within a specific industry or domain, assess the domain knowledge required for success. Understanding the intricacies of the domain significantly enhances the team’s ability to deliver tailored solutions.
We, at SPD Technology, for example, can build dedicated teams skilled in payment solutions development, including but not limited to payment gateways, Point-of-Sale systems, billing software, money transfer apps, and much more. Our expertise also extends to legal technology solutions development and building eCommerce platforms.
Our services also involve driving the success of global market leaders with innovative Artificial Intelligence and Machine Learning solutions, that combined with data engineering and management expertise, revolutionize the ways our customers leverage data for strategic insights and operational efficiency.
In one of the most prominent projects, we developed an advanced data crawling mechanism and optimized data storage architecture, ensuring a 10x data storage cost-effectiveness increase for an asset management company valued at more than $1 billion.
Determine Team Structure
The next step is to define the structure of the dedicated team, including roles such as developers, Quality Assurance engineers, project managers, and any other necessary positions based on the project scope and your budget. It is important to clearly outline the responsibilities associated with each role, ensuring that team members have well-defined tasks. Before hiring your first tech team, let’s discover how the dedicated project team structure might look.
Key software development team roles include:
- The Project Manager (PM) is in charge of planning and execution, overseeing all processes, delegating tasks among the software developers in a team, and communicating with the client.
- Business Analysts (BA) are responsible for analyzing and documenting the client company’s business processes, as well as collecting and refining the requirements for the solution to be developed. In some of SPD Technology’s projects, our clients delegate the task of creating project requirements to our Business Analysts. Therefore, the client sets only high-level business goals.
- Designers are in charge of how the product will look and how users will interact with it.
- Software developers do the actual heavy lifting by writing the code. Front-end engineers are focused on the customer-facing part of the product, while back-end engineers take care of the inner parts of the software system.
- Quality Assurance Engineers (QA) test the product to make sure there are no security gaps, technical bugs and user experience glitches.
Other important roles that could be required in a project include:
- The Tech Lead is often the most skilled among the software engineers in the development team. They are responsible for the technical decision-making on the part of the team.
- The Team Lead is a technical expert too, but with a focus on the management process.
- Solution Architect creates the architecture solutions for all the teams involved in implementing the project. This expert also oversees the entirety of the development process.
Not sure how to manage a dedicated team effectively?
Our recent article has 10 time-tested strategies to reduce management overhead and improve efficiency!
Assess Dedicated Development Teams Providers
Review the outsourcing vendors’ portfolios and case studies. Look for projects similar in domain, scope, and complexity to yours. Request and contact references from previous clients. Inquire about their experiences working with the provider, the quality of deliverables, and the provider’s ability to meet deadlines.
We, at SPD Technology, believe that our company checks every box as a trusted dedicated development teams provider by offering:
- Diverse Skill Set: our talent has hands-on experience in completing groundbreaking projects in a growing list of industries including eCommerce, Fintech, Legaltech, Insurtech, eLearning, Wellness, Medicine, and Transportation.
- Proven Track Record: the clients that use our services include global leaders in their respective niches like PitchBook, Poynt, BlackHawkNetwork, Space Needle, and Morningstar.
- Qualified Professionals: our in-house team of 600+ professionals is constantly updating their knowledge by completing certifications by independent organizations, including Oracle, Amazon Web Services, and Scrum Alliance.
- Effective Communication: our project managers know how to set up effective communication channels while working from the offices in Seattle, London, Valencia, Warsaw, and Kyiv with clients in the U.S., the U.K., Israel, Switzerland, and Mexico, turning time-zone differences into the driving force of 24/7 productivity.
- Award-Winning Performance: we continuously receive awards from Clutch, Techreviewer, Goodfirms, and TopDevelopers, being recognized for our achievements in the industry.
- Positive Reviews: the clients are happy with our results, as we have a 4.8 of 5 average review rating on Clutch.
Choose a Provider and Sign an NDA
The protection of intellectual property and confidential information is crucial. Trust and security are two significant concerns when it deals with outsourcing partnerships. To make sure this wouldn’t be a problem, review your IT provider’s intellectual property policies and NDAs before the kick-off of the development process. Keep in mind that when you hire software developers, there is an option to sign a personal NDA with each of them.
Core elements typically included in NDA are:
- Parties Involved
- Definition of Confidential Information
- Purpose of Disclosure
- Duration of Confidentiality
- Obligations of the Receiving Party
- Permitted Disclosures
- Exclusions from Confidentiality
- Return or Destruction of Information
- Legal Remedies for Breach
- Governing Law and Jurisdiction.
Elaborate on the Service-Level Agreement
A Service-Level Agreement (SLA) is a formalized contract that outlines the agreed-upon terms, expectations, and responsibilities between a service provider and a client. It establishes measurable goals including uptime, response times, and deliverable quality. Key conditions here include accountability, performance metrics, and remedies for non-compliance. With SLA, you will get more transparency, and objectives alignment, as the interest of all parties will be safeguarded in a structured framework.
Make sure to read it carefully, paying special attention to the following points:
- Scope of services
- Performance metrics
- Termination clauses
- Data security and privacy
- Intellectual property rights
- Service availability and downtime
- Dispute resolution mechanisms
- Service exclusions
- Exit strategy.
Learn more details on service-level agreements for software development in our featured article.
Schedule a Project Kickoff Meeting
At the project kickoff meeting, your provider should introduce key team members, discuss project goals, and expectations, as well as establish a clear understanding of the project’s scope and your business direction to make sure everyone is on the same page.
We excel in not only providing highly efficient dedicated development teams but also detailed project kickoff meetings as well, to align our team with the client’s business objectives and set the stage for a successful collaboration that will become another success story in our resume.
Hiring and Onboarding
While the provider should suggest the best-fit candidates to become a part of a dedicated team, you can interview the candidates too. The necessity for you to interview candidates depends on the particular situation. If you have the technical knowledge, it can be a big plus in ensuring that the right candidates will join your project. If you don’t have a desire to take on the recruitment hassle at all, your provider can take full responsibility for assembling the dedicated teams.
In our company, for example, we can take care of the whole process, presenting you with the most suitable team to complete your unique goals.
Communication Channels Setup
Next, you will have to establish communication channels with your dedicated team provider. We usually conduct the following activities:
- Defining communication protocols that outline expectations, preferred channels, and response times.
- Leveraging collaboration tools to facilitate seamless communication. This includes instant messaging platforms, video conferencing tools, and project management software.
- Scheduling regular video meetings for team updates, project planning, and retrospectives.
Project Start
As every aspect is settled, you may now focus on your core business objectives and take action or adjust the development direction when necessary. The first iterations of the project should give you an idea of what changes are required.
The Most Popular Financing Models for Dedicated Teams: Fixed Price vs Time & Material Contract
After we have clarified the differences between a dedicated team, augmented team, and ODC as tech talent hiring strategies, let’s compare the two most common financing models:
- Fixed Price Contract involves agreeing on a specific price for the entire project before the development begins. This strategy becomes a reasonable choice when the scope of work is highly predictable and can be accurately estimated in advance.
- Time & Material Contract involves paying the contractor based on the actual time spent on the project and the amount of materials used. The client is billed periodically for the completed scope of work.
Hiring a Dedicated Team in 2025 – Challenges and Mitigation Strategies
According to Global Market Estimates, the global software development outsourcing market is expected to exhibit a CAGR of 11.5% from 2023 to 2028, so in 2025 we can expect a massive expansion in this area.
A few years ago, the main reason to hire a dedicated development team was to cut costs. While this motivation is still an important factor in outsourcing, this year we should expect more focus on the quality of the service. Companies will be willing to pay more money for services if they add value and quality to their organization.
However, to get this value, the companies should be ready to overcome some major challenges. Let’s discuss those challenges and see how our company deals with them in real-world projects.
Talent Shortage
The demand for specialized experts who work with trending technologies including AI/ML engineers, blockchain developers, and data scientists is projected to significantly outpace supply. For companies, this means longer hiring timelines, high costs, and complexities in retaining experts at their positions. As an example, the adoption of generative AI alone is slowed down by the lack of talent with the necessary skills, as believed by 32% of leaders in a study by Accenture.
At SPD Technology, in turn, we have access to a global talent pool of experts and a powerful recruiting department. By using rigorous vetting procedures and several-round interview processes, we can assemble engaged and committed teams with complementary skillsets necessary to fill the talent gap and achieve your business goals.
Hybrid/Remote Work
The hybrid or even fully remote nature of dedicated teams can create some major challenges with maintaining productivity, ensuring transparency, and achieving seamless integration with in-house teams. Without having structured management, this can lead to miscommunication and a lack of accountability across the entire project.
Our experts know how to set up effective collaboration processes across entirely different timezones, turning potential disruptions into an uninterrupted 24/7 development process. We ensure the highest levels of efficiency by leveraging strategic scheduling, asynchronous communication, and real-time collaboration tools.
Adapting to Rapidly Evolving Technologies
Constant innovations in the tech world, like the recent rise of generative AI development, make it hard for non-tech businesses to keep their fingers on the pulse of the most recent tools and development approaches. By not reacting to technological changes, organizations can lose market positions.
Here, at SPD Technology, we make sure that our experts keep their skills sharp by prioritizing ongoing training, certifications, and R&D initiatives. Our expertise allows us to stay ahead of the curve by providing our clients with future-proof solutions powered by the latest technologies and approaches, from custom AI solutions development to data warehousing services.
Quality Assurance and Accountability
Every project requires strict quality control and accountability, which is especially hard to achieve in large-scale and enterprise-level products. By not having a structured approach, organizations may face defects, performance issues, and costly post-launch fixes.
To address this challenge, we use robust quality assurance frameworks, integrating continuous testing, automation, and performance monitoring in every project. Our software meets the highest standards while maintaining full accountability through detailed reports, KPI tracking, and transparent workflows.
Why Partnering with a Reliable Development Provider Makes Sense
First and foremost, a reliable developer has a deep understanding of a particular industry, hands-on experience in specific areas like AI/ML development services, and the required experts to match. This expertise will help you gain a competitive edge and benefit from the latest technological advancements.
Recruiting is another area you can benefit from, as with a proficient development partner you will not have to drag through a lengthy hiring process, but rather gain a ready-to-go team to achieve your goals. Having a vetted team assembled, the development process starts as soon as possible, allowing you to have the fastest time to market.
Finally, an experienced provider usually offers a comprehensive set of services, from initial strategy to deployment and ongoing maintenance, securing consistent quality across all project stages.
Consider SPD Technology as Your Trusted Development Partner
We have proven experience of 18+ years of developing groundbreaking projects for a variety of industries. Our expertise includes but is not limited to data analytics services, cloud development, data engineering, AI/ML development, and more. We prioritize the highest quality standards and use proven quality assurance practices in our high-performing solutions.
Our experts not only support the innovation but rather drive it by finding new ways to leverage technological trends to cover the business needs of our clients. We commit to building long-lasting relationships, turning our dedicated teams into essential parts of the businesses of our clients.
Our Dedicated Team Set Up Process
Here, at SPD Technology, we have a proven process that helps us assemble winning teams for the most challenging projects. Having 600+ experts already working with us, we also have a powerful recruiting department capable of hiring necessary experts across the globe when needed.
Let’s talk in more detail about our process. Some of the stages can overlap, or go in parallel with each other. In the following description, we assume that a candidate is suitable for the role and doesn’t take much time to make a decision. If the candidate turns out to be unsuitable, we will offer another candidate and the process will start all over again.
Request
The client provides us with a detailed description of the candidate that will suit the project.
Finding candidates and pre-interviews
Our recruiters find candidates and conduct pre-interviews. This stage usually takes 1–5 days. However, in rare instances, in particular, when we are looking for candidates with some narrow expertise, it may take up to 1 week.
Review from our technical experts
After the recruiters offer candidates for a role, our technical experts must approve of their choice. This stage takes no longer than 1 day.
Technical interview
We try to conduct the technical interview as quickly as possible. From our experience, this stage usually takes 1 day. We set up the interview by syncing the candidate’s available time slots and the time slots of our tech expert and team lead. The interview takes around 1-1,5 hours. The most time-consuming thing at this stage is scheduling. If required, we are flexible to spend more time and effort on finding the most convenient time slot for the candidate to speed up the process.
Client interview (optional)
This stage may appear in the process depending on the predetermined hiring conditions. Just like a technical interview, it can take 1–5 days.
Approval of the candidate and offer
If everything is fine and the candidate fits the role, we make an offer. The decision on a candidate takes 1 day. In case there are multiple candidates for the role, this step may take longer.
Completing current projects and onboarding
In the ideal situation, you can onboard a candidate immediately. However, in most cases, it takes 2–4 weeks for a candidate to complete their involvement with their current project and start the new job.
The recruiting cycle for a single developer can take 2,5-4 weeks. If you would like to hire multiple experts for different positions, this process will go in parallel. However, if we are looking for multiple candidates for the same position, the candidates will go through the same process step by step. If you decide to hire a dedicated team of 4–6 experts, with SPD Technology this dedicated team will take 1,5-2 months to assemble.
SPD Technology’s Major Projects Delivered by Dedicated Teams
During our 18+ years providing services for global clients, we completed 120+ projects, and the success of most of them became possible thanks to the cohesive collaboration of efficient dedicated teams. Here are some of the most prominent examples:
How We Helped BlackHawk Network with Distributed Systems Unification and Integration
Business Challenge
Our client is BlackHawk Network Inc. (BHN), a leading US-based provider of branded payment technology solutions with a 20+ year history and over 4,000+ employees. We were asked to consolidate 8 different eCommerce software assets, develop a cost-effective infrastructure solution for them, and modernize some of the dated legacy processes.
SPD Technology Approach
For this project, we assembled six project teams that split between building an ecosystem with over 30 microservices and supporting core system functionality. While domain models constantly evolved, our team focused on data migration, timing, and performance. During the development of the ecosystem, we created a centralized console to manage around 100 connected services and integrated a BI reporting system handling millions of daily records across 100+ report types, enabling highly accurate data-driven insights.
As for supporting existing functionality, our teams delivered five ETL microservices for legacy system integration, four microservices for data monitoring and updates, and financial reporting capabilities.
We also developed an Aggregated Merchant Portal (AMP) to streamline global customer management, offering transaction decision-making in real-time, fraud control, and SMB onboarding. All innovative features were integrated without any disruptions to core business processes.
Value Delivered
- Massive Operational Savings: our new consolidated platform helped the client to save $200,000 per month in operational savings. It was possible to significantly reduce the server, database, and tech staff support expenses.
- Powering-up Mission Critical Business Systems: the involvement of our dedicated teams and the creation and implementation of a consolidated platform transformed the operations for the industry-leading company with 37,000+ corporate and government partners.
Overall, the distributed systems unification and integration services we delivered for BlackHawk Network helped our client to successfully conduct extremely complex business expansion most efficiently.
HaulHub’s Major Transformation in Transportation Construction Using AI and Data
Business Challenge
Our client is HaulHub, a B2B2C leader in research and development, offering a digital platform for the transportation construction industry. The challenge was to expand the client’s EDOT mission-critical software platform, a unified portal that optimizes processes within transportation construction projects. EDOT consisted of several components, including DOT Slip and Supplier CI that we worked on.
SPD Technology Approach
Our experts have augmented the client’s in-house team to support the development of all the platform’s components. We developed mobile and web applications for HaulHub’s EDOT platform, addressing the needs of transportation construction stakeholders, including agencies, contractors, vendors, and suppliers.
Our vetted software developers built a web platform using Java with Quarkus and GraalVM for efficiency, while native iOS (Swift) and Android (Kotlin) technologies ensured high-performance mobile apps. A serverless API architecture introduced by us provided scalability, and monitoring systems proactively addressed potential issues.
As for data engineering, our team rebuilt the DOT Slip component, improving code quality and integrating internal and third-party systems along the way. Using React.js and Mapbox helped us deliver actionable insights.
SupplierCI development, in turn, also included setting up a high-load PostgreSQL database optimized for performance, efficient caching, and data transformation using AWS DMS and custom ETL processes.
This is one of our numerous projects, where the AI expertise of our developers truly shines. Here, we employed AWS Lambda APIs and various AI models like OpenAI ChatGPT and AWS Bedrock for NLP, content generation, and advanced chatbot interactions using Retrieval-Augmented Generation (RAG).
Value Delivered
- Powerful Unified Platform: our team delivered a custom all-in-one platform for our client that incorporates and optimizes the entire transportation construction ecosystem.
- Diverse Feature Set: the team from SPD Technology leveraged data engineering expertise to deliver features including digital inspection, live construction activity view, activation and deactivation of digital work zones, worker presence analysis, automated traveler alerts, environmental product declarations reporting as-built tracking, and much more.
This project resulted in HaulHub’s major transformation in transportation construction thanks to our innovative web and mobile applications created by cohesive dedicated teams. Now, the platform is able to handle enormous sets of data and is capable of processing millions of data points in under two seconds.
Developing Custom Payment Processing Services for Poynt Open-Commerce Platform
Business Challenge
The next major client of SPD Technology is Poynt, the worlds-first open commerce platform serving customers with payment solutions for over two decades. The team from SPD Technology has been working with this client for over 5 years and already delivered several outstanding projects. This time the challenge was to work on a set of services responsible for a full cycle of payment processing, settlement, and integration with 3rd party payment partners.
SPD Technology Approach
The team of 10 experts from our side took on this project to redesign and enhance a settlement service supporting PayFac transactions. We overhauled the internal architecture to streamline transaction processing and settlement, tailored to the PayFac model. Additionally, we revamped the plans and subscriptions system to enable flexible billing models such as subscription-based, usage-based, and tiered pricing.
We designed an entirely new user interface for the payment gateway using React, allowing seamless card data collection and integration into any web page. The payment processors integration module was redesigned to improve functionality and compatibility with various processors.
We always hold reliability at the utmost importance and in this case, we ensured it by building an automated regression testing framework for comprehensive testing of features and updates. We also established a bidirectional data synchronization infrastructure, ensuring real-time data consistency across internal systems.
Value Delivered
- Opening a New Business Line: our involvement helped the client to become a payment facilitator, significantly improving service coverage and customer experience.
- Significant Savings in Transactions: we help the client optimize payment processing workflows and massively reduce operational costs.
Developing custom payment processing services became a turning point in the history of Poynt, as our involvement led to a major acquisition of our client, and we joined the new owners to continue this partnership.
Conclusion
Hiring dedicated development teams is a strategic decision that demands a thorough and well-structured approach. When implemented right, it allows for building a skilled development team in a more time and cost-effective way compared to hiring in-house employees, accessing specific expertise on-demand, and staying flexible during your software project development lifecycle.
Setting up a dedicated team may seem challenging on the surface, but with the right vendor, you can achieve great results. We, at SPD Technology, know that, because for nearly two decades we have remained a trusted provider of dedicated teams for 100+ clients of various industries and sizes. Rely on our dedicated development team services, to secure the success of your product!
FAQ
- Why choose a dedicated development team?
Choosing a dedicated development team can offer several advantages for businesses looking to undertake software development projects. Some of the most important reasons include:
- Access to professionals with specialized skills and experience in various technologies.
- Achieving more cost-effective than maintaining an in-house team, especially for short-term projects.
- Flexibility to scale up or down based on project requirements.
- Allowing your in-house team to focus on core business functions, while the external team handles the technical aspects of the project.
- Gaining access to a diverse pool of global talent, potentially bringing in different perspectives and approaches to problem-solving.
- How to choose a dedicated development team?
The key steps for this process include:
- Defining project requirements.
- Checking expertise and experience of team members.
- Asking for client references from previous projects.
- Inquiring about the team’s project management and communication practices.
- How to hire a dedicated development team?
- You can start with researching online platforms, referrals, and professional networks to identify potential development teams.
- Once you’ve shortlisted potential teams, request detailed proposals. This should include information on the team’s approach to your project, estimated timelines, and cost structures.
- Conduct interviews to assess the team’s technical skills, problem-solving abilities, and communication.
- Ensure alignment with your project goals and values, and consider starting with a small trial project or period to evaluate the team’s performance and compatibility with your organization.
- Make sure to clearly define the terms of engagement in a contract. Address issues such as deliverables, timelines, payment schedules, and confidentiality to avoid misunderstandings later.