At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients’ growth. We empower our people with a culture of excellence, and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone’s contribution is welcomed.
We are looking for a Delivery Manager to join us as part of our team.
About the role
We are looking for an experienced and client-focused Delivery Manager to take ownership of the successful end-to-end delivery of software development projects for a dedicated portfolio of clients. You will be the primary point of contact for our clients, acting as a trusted partner and ensuring their business objectives are met through our technical solutions.
The Delivery Manager is responsible for leading cross-functional project teams, managing project scope and budget, proactively mitigating risks, and guaranteeing the high quality and profitability of every engagement. You are the critical link between our clients and our development teams, ensuring seamless communication and exceptional results.
As a qualified expert, You will
- Client Relationship Management.
Act as the primary point of contact and trusted advisor for a portfolio of clients, building strong, long-term relationships. Lead client-facing communications, including regular status meetings, steering committee presentations, and strategic business reviews. Manage client expectations regarding scope, timeline, and budget, ensuring alignment and transparency at all times. Serve as the first point of escalation for client issues, working to resolve them swiftly and effectively.
- Project Delivery & Execution.
Manage the entire project lifecycle from initiation and planning through to execution, monitoring, and closure, adhering to the company’s PMO framework. Diligently track project progress against key milestones, scope, and budget, providing accurate status reports to all stakeholders. Oversee the change management process, ensuring that any changes to scope are properly documented, estimated, and approved via Change Orders.
- Team Leadership & Coordination.
Lead, motivate, and support dedicated project teams, fostering a collaborative and high-performance environment. Identify and remove impediments for the development team to ensure smooth and predictable delivery.
- Financial & Commercial Management.
Monitor project health and profitability, tracking budget burndown, resource utilization, and project margins. Contribute to the pre-sales process by assisting with scoping, estimation, and the creation of Statements of Work (SOWs) for new and existing clients. Ensure timely and accurate client invoicing in collaboration with the finance department.
- Risk & Quality Management.
Proactively identify, assess, and document project risks, and develop effective mitigation strategies.
We’re looking for you if you have
- Minimum 5 years of experience in managing software development projects.
- Experience in a client-facing role within an IT outsourcing is essential.
- Strong practical experience with Agile methodologies and a deep understanding of the Software Development Lifecycle (SDLC)
- Excellent stakeholder management and communication skills, with a natural ability to build rapport with clients.
- Strong negotiation and problem-solving skills
- Exceptional written and verbal communication skills in English.
What’s in it for You
Reveal great tech solutions
Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling clients growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients.
Experience an agile and flexible working environment
Work fully remote around the globe, or in a hybrid work model from our office hubs which are equipped with everything needed for comfortable work. Enjoy a flexible working schedule and create work and rest balance for yourself. Empower yourself with a stable workload and a stable income, focusing on lasting cooperation and high-performance culture.
Embrace the opportunity for personal and professional growth
Take advantage of performance review and career path. Elevate your skills with mentorship program, personal development plan, and individual learnings through the corporate library, public speaking support, and more.
Feel cared about
Be among like-minded people and feel supported with collaboration, open communication and mutual respect. Join company-wide tech and cultural events, and contribute to meaningful CSR initiatives that resonate with your values
Interview steps
- Pre-screen with the recruiter.
- Technical interview.
- Interview with the manager.
