At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients’ growth. We empower our people with a culture of excellence and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone’s contribution is welcomed.
We are looking for a Business Operations Specialist to join us as part of our team.
About the role
The Business Operations ensures smooth organizational workflows by managing reporting processes, maintaining documentation, and supporting cross-department collaboration. This role combines data management, communication, and operational support to enable efficient project and business unit performance.
Key functions include:
- Reporting on working hours across the Delivery business units
- Providing operational assistance to the Delivery teams
- Coordinating and supporting goal-setting processes within Functional Departments
- Managing company metrics tracking and visualization, including preparation of ad-hoc reports
- Collecting and processing quality feedback for the Delivery and Functional business units
- Contributing to the development and improvement of internal operational processes
Team
The team currently consists of 5 members. The position reports directly to the Business Operations Manager.
Tech stack
Google Workspace (Docs, Sheets, Slides), corporate systems and databases, Tableau, Jira
Work Environment
The standard work schedule is Monday to Friday, from 9:00 to 18:00 (Kyiv time). Some flexibility in working hours may be allowed depending on business needs or specific tasks. The role involves participation in several regular meetings, typically on a weekly or bi-weekly basis, depending on current projects and team priorities.
As a qualified expert You will
- Control time tracking of assigned projects/delivery units, the team reports preparation
- Manage project and client data in the systems
- Communicate with different teams across the company to ensure effective coordination
- Collect, analyze, and visualize statistical data on projects, business units, and the company as a whole
- Work with consultants’ or business units’ requests (time reporting issues, company systems, ad-hoc reports, etc.)
- Support Delivery Managers with BU-related data (CVs, project statuses, BU metrics, etc.)
- Assist in the invoice approval process
- Coordinate performance feedback collection from managers to consultants
- Prepare presentations, spreadsheets, and reports
- Contribute to the planning and execution of company activities
We’re looking for you if you have
- 2+ years of relevant experience
- Proficiency in Google Workspace (Docs, Sheets, Slides)
- Experience working with corporate systems and databases
- Familiarity with Tableau and project management tools (e.g., Jira) will be considered an advantage
- English: Upper Intermediate or above
- High accountability and attention to detail
- Competencies: Data Analysis, Investigating and Reporting, Business Partnership and Consulting
- Strong communication and organizational skills
What’s in it for You
Reveal great tech solutions
Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling client growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients.
Experience an agile and flexible working environment
Enjoy the freedom of fully remote work with a flexible working schedule. Empower yourself with a stable workload and a stable income, supported by provided laptops and licensed software. We focus on lasting cooperation and unite result-oriented individuals who stand on a high-performance approach to work.
Embrace the opportunity for personal and professional growth
Benefit from performance and merit reviews, elevate your skills with personal development plans, and individual learnings through the corporate library, public speaking support, and more.
Be among like-minded people
Work with a team of one mind who cares about what they do and how they do. Collaborate with top-notch experts who are always ready to help and support you through any challenges. Join company-wide tech and cultural events, and contribute to meaningful CSR initiatives that resonate with your values. Feel supported by your HR, and take advantage of our referral bonus program.
Interview steps
- Pre-Screening with the recruiter (up to 30 min.)
- Interview with manager (up to 45 min.)
- Test Task
